Kipu Health · 3 hours ago
Renewals Manager
United States
Full-time
Remote
Mid, Senior Level
3+ years expKipu Health is undergoing a major transformation in how they price and package their platform. They are seeking a Manager, Renewals to build and scale their renewals function, owning a book of renewals and collaborating with various teams to ensure a smooth transition for clients.
Addiction TreatmentCloud InfrastructureHealth CareHealth DiagnosticsMedical
Responsibilities
Stand up Kipu’s first dedicated renewals function, building scalable processes, playbooks, and reporting
Manage a portfolio of renewal and migration opportunities from contract prep through signature
Educate clients on the shift from legacy to new pricebook, ensuring they understand timelines, incentives, and the benefits of simplified billing
Partner with CS, Sales, and Finance to align renewal strategies, incentive programs, and client messaging
Serve as escalation point for renewal blockers, objections, and concession requests
Establish performance metrics and dashboards for renewal health and forecasting in Salesforce
Hire, mentor, and grow a team of 2-3 renewals specialists as the function scales
Provide leadership with client feedback and market insights to shape pricing and renewal strategy
Qualification
Required
3–5 years in SaaS with a focus on renewals, account management, or sales operations
Proven track record in building or scaling a renewals or account management function
Salesforce fluency (accounts, opportunities, CPQ workflows)
Skilled in client negotiations, objection handling, and contract management
Highly organized, data-driven, and detail-oriented leader with strong follow-through
Preferred
Experience guiding clients through pricing transitions or migrations
Experience standing up a new revenue-related function in a SaaS organization
Background in health tech or subscription pricing transitions
Familiarity with DocuSign, subscription billing tools, or CLM systems
Benefits
Highly competitive salary with bonus potential.
Flexible paid time off.
11 Paid Holidays.
Health, Dental, Vision, Disability, and Life Insurance.
Parental Leave.
Pet Insurance.
401(K) with Company Match.
Company
Kipu Health
SaaS platform for behavioral health and addiction treatment centers providing EHR, patient engagement and RCM solutions.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$19.5MKey Investors
TCV
2021-06-14Private Equity
2019-11-06Grant· $19.5M
2012-10-27Seed
Leadership Team
Carina Edwards
Chief Executive Officer
Joshua Boyer
Chief Financial Officer
Recent News
2025-09-09
Company data provided by crunchbase