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Capital One · 1 month ago

Manager, Process Management (Risk and Compliance for Experience Platforms)

McLean, VA

Full-time

Onsite

Mid, Senior Level

$127K/yr - $145K/yr

4+ years exp

Capital One is a financial services company that is seeking a Compliance Process Manager for their Experience Platforms. This role involves enhancing compliance-related risk management processes and driving project and program delivery to ensure the company remains well-managed and avoids unnecessary risk.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Partner with product and tech leaders by leveraging a trusted advisor model to support business initiatives, issue management, process improvement, control testing and related risk assessment activities

Develop a deep understanding of business strategies, products, services, and risk profile

Implement improvements to reduce errors and make our processes more reliable and sustainable

Ensure independent escalation of risk management gaps, issues, and concerns, including emerging risks and regulatory focus areas

Consult on Risks across the first line of defense business partners providing advice and guidance as needed

Participate in processes criticality assessments and process level assessments

Manage multiple tasks independently to meet deadlines

Partner as appropriate to communicate complex ideas concisely and convincingly, adjust

Communication to the audience and comfortable with presenting to executive leadership. Collaborative, values diverse perspectives and seeks insights from others. Brings energy to the group and rallies them around a common goal

Other responsibilities, as identified and as needed

Qualification

Process managementRisk managementProject managementOrganizational developmentStaff managementBudget managementAnalytical skillsCommunication skillsLeadership skills

Required

Bachelors Degree or military experience

At least 4 years of experience in Staff management and training

At least 4 years of experience in Organizational development and performance

At least 4 years of experience in Budget management

At least 4 years of experience in Project or process management

Preferred

Bachelors Degree in Business, Finance or Organizational Development

6+ years of experience in Project or Process management with experience managing visible projects which require the ability to manage interdisciplinary team members, remove obstacles, and influence appropriately

5+ years of experience in Communications planning and development, including department communications, leadership team meetings, presentations, memos and reports

5+ years of experience in Staff management and training

5+ years of experience in Organizational development and performance