Warehouse & Customer Service Associate jobs in United States
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Vantage Elevator Solutions · 1 month ago

Warehouse & Customer Service Associate

Vantage Elevation, LLC is North America’s leading independent manufacturer of elevator components and systems. They are seeking a Warehouse & Customer Service Associate to maintain warehouse operations and provide exceptional service to customers.

Manufacturing

Responsibilities

Maintain a safe, organized, and clean work environment in line with Vantage safety standards
Accurately receive, process, and fill customer orders
Perform inventory transactions, transfers, and reconciliations using ERP systems (Infor Visual)
Conduct regular cycle counts and maintain appropriate stock levels
Operate warehouse equipment and assist with deliveries and pickups as needed
Support continuous improvement initiatives to enhance warehouse efficiency
Provide exceptional service to customers in person, over the phone, and via email
Process and track customer orders accurately and efficiently
Learn product part numbers, applications, and functions to better assist customers
Partner with other Vantage locations to ensure smooth order fulfillment and delivery
Troubleshoot and resolve customer concerns related to products, pricing, and delivery

Qualification

ERP systemsCustomer serviceMicrosoft OfficeForklift operationMultitaskingBilingual (English/Spanish)Communication skills

Required

High School Diploma or GED required
At least 1 year in a warehouse or customer service-related role
Ability to multitask, prioritize, and thrive in a fast-paced environment
Team-oriented with strong communication skills
Ability to lift up to 50 lbs
Valid driver's license required

Preferred

Experience in the elevator industry is a plus
Proficiency with Microsoft Office; experience with ERP or POS systems preferred
Forklift operation experience preferred
Bilingual (English/Spanish) preferred

Benefits

Medical, Dental, Vision, and Life Insurance
Health Savings Account (HSA)
401(k) with Company Match and Non-Elective Contribution
Paid Time Off (PTO)
Tuition Reimbursement
Employee Assistance Program (EAP)
...and more!

Company

Vantage Elevator Solutions

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Vantage Elevator Solutions is an independent manufacturer of elevator components and systems for new equipment applications.

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-10-13Acquired

Leadership Team

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Michael James
Chief Commercial Officer
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Company data provided by crunchbase