Apply on Employer Site

Iron Mountain · 2 months ago

Telecom FinOps Lead

United States

Full-time

Remote

Mid, Senior Level

$91K/yr - $121K/yr

7+ years exp

Iron Mountain is a leader in records and information management, providing sustainable solutions to a diverse customer base. They are seeking a detail-oriented and experienced Telecommunications Lead to oversee telecommunications services and manage provider accounts, ensuring accurate billing and service delivery while optimizing telecom spending and processes.

Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware

Responsibilities

Key responsibilities include budgeting, forecasting, and analyzing telecom usage, as well as developing cost optimization strategies and providing financial guidance to stakeholders. The role requires strong analytical and communication skills, knowledge of telecom platforms, and collaboration with teams like engineering, finance, and IT operations

Lead the architecture, design, and deployment of complex telecommunications projects, including next-generation VoIP, Unified Communications (UCaaS/CCaaS), and SD-WAN solutions, ensuring alignment with business strategy and security standards

Collaborate with cross-functional IT teams (Network, Security, Cloud) and external vendors to troubleshoot critical incidents, optimize system performance, and manage the full lifecycle of all telecommunications assets

Develop and manage departmental budgets, negotiate service contracts, and ensure continuous compliance with global regulatory requirements (e.g., E911, GDPR) and organizational security policies for all communication platforms

Qualification

Telecommunications managementUnified Communications platformsCisco Certified Internetwork ExpertFinancial managementProblem-solvingStakeholder managementAnalytical skillsCommunication skillsProject management

Required

7+ years of progressive experience in designing, implementing, and managing large-scale enterprise telecommunications and voice network environments

Strong knowledge of leading Unified Communications (UC) platforms (e.g., Cisco, Microsoft Teams, Zoom Phone) and modern networking protocols (SIP, BGP, OSPF)

Proven ability in complex problem-solving, stakeholder management, and translating technical requirements into clear, executable project plans

Mandatory: Cisco Certified Internetwork Expert (CCIE) Collaboration or equivalent certification