BMW of Wilmington · 2 months ago
Parts Counter Representative
Wilmington, NC
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $60K/yrBMW of Wilmington, a Penske Automotive Group dealership, is looking for an experienced Parts Counter Representative to join our team and help deliver extraordinary customer experiences. In this role, you'll support retail and wholesale customers, as well as service technicians, by ensuring timely and accurate delivery of parts, contributing to customer satisfaction and smooth operations.
AutomotiveFinance
Responsibilities
Support both retail and wholesale customers, as well as service technicians, by ensuring timely and accurate delivery of parts
Maintain an unparalleled level of detail and accuracy in a fast-paced environment
Provide knowledgeable assistance regarding parts questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy
Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress
Qualification
Required
Genuine interest in providing an exceptional customer experience
Friendliness, enthusiasm, reliability, and a positive 'team-player' attitude
Excellent communication, interpersonal, and organizational skills
Strong work ethic and ability to thrive in a fast-paced, results-driven environment
Commitment: Support both customers and service technicians by ensuring required parts are available when needed, and that every interaction reflects world-class service
Excellence: Maintain an unparalleled level of detail and accuracy in a fast-paced environment. Focus on customer and technician satisfaction while ensuring profitability
Authenticity: Provide knowledgeable assistance regarding parts questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy
Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress
Some positions may require applicants to possess a valid driver's license and have a good driving record
Benefits
Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
Company
BMW of Wilmington
BMW of Wilmington offers selections of new BMW models in Wilmington, including many cars, trucks, and SUVs.
Founded in 1984
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-08-11Acquired
Company data provided by crunchbase