Renaissance, MA ยท 8 hours ago
People Operations Manager
Haverhill, MA
Full-time
Onsite
Mid, Senior Level
$60K/yr - $70K/yrSouthworth is a company that operates a portfolio of premier private communities, ensuring a unique experience for its members. The People Operations Manager will oversee all aspects of human resources, focusing on employee relations, onboarding, and compliance while collaborating with various departments to align the workforce with the company's values and goals.
Hospitality
Responsibilities
Develop and implement HR policies and procedures that comply with local labor laws and regulations
Manage the full team member lifecycle, including recruitment, selection, onboarding, performance management, and offboarding
Lead efforts to enhance team member engagement, satisfaction, and retention through effective communication and recognition programs
Provide guidance and support to department managers and supervisors on HR-related matters
Conduct regular training sessions for employees and management on HR policies, diversity, equity, and inclusion, and other relevant topics
Handle team member relations issues by conducting investigations, conflict resolution, and disciplinary actions when necessary
Manage benefits administration, including health insurance, retirement plans, and other employee perks
Maintain accurate HR records and generate reports for management review
Stay informed about industry trends and best practices to continuously improve HR processes
Collaborate with the leadership team to develop and execute strategic workforce planning
Qualification
Required
Proven track record as a People Operations (HR) Manager or in a similar role, preferably within the hospitality or service industry
Strong understanding of labor laws, regulations, and HR best practices
Excellent interpersonal and communication skills
Can demonstrate discretion in handling sensitive and confidential information
Exceptional problem-solving and decision-making skills
Advanced knowledge of Microsoft Excel and the MS Office Suite
Proficient in working with Human Resources Information Systems
Preferred
Prior experience with Paycom preferred
SHRM-CP, SHRM-SCP, or equivalent certification preferred
Bilingual in Spanish is preferred but not required
Benefits
Competitive options for medical, physical, and mental health and wellness
Life insurance
401k matching
Paid time off
And more
Company
Renaissance, MA
There are lots of reasons to join a private club. Nice facilities. Personal service. Great golf. Great food.
Founded in 2005
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase