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Woodgrain · 8 hours ago

Inside Sales Supervisor- Hooksett, NH

Hooksett, NH

Full-time

Onsite

Mid Level

Woodgrain is one of the top millwork operations in the world, offering lifetime careers in a supportive work environment. The Inside Sales Supervisor will be responsible for managing the inside sales representatives, focusing on coaching, development, and maintaining a strong sales culture in the Hooksett Distribution Center.

Building Material

Responsibilities

Keep skill development of the team a top priority to grow skillsets and future leaders in the trainee program

Be the driver of our inside sales culture and energy in the Hooksett office

Ensure consistent implementation of procedures and best practices for account management, service, and navigating Woodgrain’s systems

Aid with problem solving and facilitate interdepartmental communication

Grow partnership with operations staff of Houston DC

Lead by example with the management of individual sales territories

Assist with reporting on lost sales, excess inventory, potential spike sales, unbilled deliveries, unresolved deductions, and open text aging report for the Houston DC

Help team to demonstrate strong usage of CX system

Other duties as assigned

Qualification

Customer ServiceERP SoftwareLeadershipMS OfficeCoachingCommunication SkillsOrganizational SkillsIntegrity

Required

Excellent verbal, written, and interpersonal communication skills

Strong PC skills including MS Office, Excel, and Outlook

Ability to learn ERP and CX software to become a super user

Demonstrated leadership ability

Proven customer service skills

Strong organizational skills

Ability to manage, coach, and train others

Unwavering integrity

Benefits

Health, Dental, and Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401(k) with a Company Match

Group Term Life Insurance and AD&D

Employer Paid Long-Term & Short-Term Disability

Voluntary Supplemental Hospital and Accident Plans

Employee Assistance Program

8 Company Paid Holidays & 1 Floating Holiday

Paid Time Off (PTO)

Company

Woodgrain

We supply The American Dream by bringing strength, warmth, and style to every home. Specializing in moulding, doors, building products, and fasteners.

Founded in 1954