Corcept Therapeutics · 2 months ago
Director, Oncology Patient Support Operations
United States
Full-time
Remote
Director/Executive
$191K/yr - $253K/yr
6+ years expCorcept Therapeutics is a leader in the research and development of cortisol modulators. They are seeking a Director of Oncology Patient Support Operations to lead the design and implementation of a patient support program, ensuring timely access to therapy and a positive experience for patients and providers.
BiotechnologyMedicalPharmaceutical
No H1B
Responsibilities
Drive the strategy, design, and execution of patient services programs in support of the commercial launch of a new oncology therapy, ensuring alignment with overall brand and access objectives
Develop comprehensive patient support services including hub services (benefits investigation, prior authorization, and appeals support), quick start/free trial programs, dose replacement programs, field reimbursement managers, Patient Assistance Program (PAP) and copay assistance program
Translate strategic goals into actionable business requirements, workflows, and performance KPIs to ensure seamless launch execution and long-term scalability of patient services
Oversee strategic vendor partnerships to build, implement, and manage patient service programs. Ensure operational excellence through rigorous oversight of SOWs, SOPs, training materials, compliance standards, and patient-focused
Establish a robust framework for monitoring program effectiveness, patient engagement, and satisfaction. Deliver timely insights and reporting to senior leadership to inform strategic decision-making
Provide oversight of patient support services budget and forecast. Manage program operational and pass-through reimbursement costs. Provide regular reporting to senior leadership
Serve as a strategic partner to Access Marketing, Brand, Data & Analytics, Legal, Compliance, Medical Affairs, IT, and other cross-functional teams to ensure alignment and integration of patient services within the overall launch strategy
Ensure all programs adhere to relevant regulatory and legal standards, including HIPAA
Champion the voice of the patient internally and externally, embedding a patient-first mindset across the organization and throughout the therapy lifecycle
Qualification
Required
Deep operational experience in Patient Support Services and Oncology
Strong program development capabilities
Cross-functional leadership
Solutions-oriented mindset
Strategic, creative, and agile mindset
Experience leading the launch of patient support programs in Oncology
Strong background managing vendor partners and programs such as hub services, field reimbursement, free trial, and PAP/copay assistance
Track record of delivering innovative, tech-enabled solutions to improve patient access
Strategic thinker with a patient-first mindset
Skilled in budget management and program forecasting
Comfortable working in fast-paced, evolving environments
Proven ability to lead, coach, and deliver results through high-performing teams
Experience with oral and infused oncology therapies
Strong communicator with the ability to influence across all levels, internally and externally
Solid understanding of U.S. healthcare policy, compliance, and regulatory standards
Willingness to travel (~25%), including to Corcept HQ and vendor sites
Bachelor's Degree
10-15 years of pharmaceutical experience
6 years of experience leading patient access program operations
Preferred
Master's degree preferred
Oncology experience preferred
Company
Corcept Therapeutics
Corcept Therapeutics discovers and develops drugs that regulate the effects of cortisol.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$119.09MKey Investors
Paperboy Ventures
2012-07-02IPO
2012-04-10Post Ipo Equity· $0.53M
2011-01-21Post Ipo Equity· $39M
Leadership Team
Roberto Vieira
President, Oncology
Yuan Xu
Associate Director, Statistical Programming
Recent News
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