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Pilot Company · 1 month ago

Sr Specialist, Technology Business Operations

5508 Lonas Drive, Knoxville, TN

Full-time

Onsite

Senior Level

5+ years exp

Pilot Company is an industry-leading network of travel centers with over 30,000 team members. The senior specialist in technology business operations plays a critical role in enabling leaders and teams to operate strategically and efficiently across multiple areas of the technology organization, driving clarity around key initiatives and metrics while providing high-level administrative and operational support to department leadership.

Retail

H1B Sponsor Likely

Responsibilities

Ensure flawless execution of meetings and events—onsite, offsite and virtual—through proactive planning, strategic agenda design, detailed run-of-show coordination, accurate notetaking, comprehensive meeting material preparation and timely follow-up with stakeholders

Lead strategic data efforts by gathering, analyzing and reporting key metrics to deliver actionable insights across the organization

Strengthen internal and external communications by partnering with the communications team to refine processes and train technology team members on standards and best practices

Manage assigned projects end-to-end with precision and thorough documentation, including timelines, resources, budgets, status updates and deliverables

Help lead planning and execution of Pilot’s annual technology hackathon event and other key departmental events, ensuring strategic alignment, cross-functional coordination and exceptional attendee experience

Develop executive-level content in PowerPoint, Excel, and Word and mentor others in producing high-impact materials

Drive operational efficiency by administering collaboration tools and designing scalable processes and documentation to support team effectiveness

Maintain and optimize SharePoint content for the technology leadership team, ensuring timely accessibility and relevance

Foster strong, collaborative relationships with executive and administrative assistants, as well as technology leaders across all focus areas, to enhance coordination, communication and operational effectiveness

Promote the technology organization’s strategy through daily interactions that reinforce purpose, drive alignment and support business goals

Perform additional duties as needed to support evolving priorities and initiatives

Qualification

Strategic planningMicrosoft PowerPointMicrosoft ExcelProject managementMicrosoft SharePointAnalytical skillsInterpersonal skillsWritten communicationVerbal communicationTeam collaboration

Required

Bachelor's degree in business, communications, project management, technology management, information systems or other related field

5 years of strategic planning, project management or other related experience, preferably in a fast-paced corporate environment

Strong proficiency in Microsoft PowerPoint, Excel, Teams, Outlook and Word

Demonstrated experience of working effectively independently as well as collaborating as part of a team

Exceptional interpersonal skills

Excellent written and verbal communication skills

Strong ability to interact professionally and build relationships with a diverse group of leaders, team members and vendors

Demonstrated experience taking initiative, multi-tasking and meeting deadlines

Passionate about taking initiative and seeking ways for continuous improvement

Ability to work successfully as part of a team as well as independently

Management of confidential information with professionalism and discretion

Demonstrated experience of beginner to intermediate analytical skills

Preferred

Successful management and use of Microsoft SharePoint or similar collaboration tool(s)

Work experience in or with technology engineering teams

Company

Pilot Company

We are a growth company focused on innovative solutions across our retail, energy and logistics operations.

Founded in 1958

Knoxville, TN, US

10001+ employees

http://www.pilotflyingj.com

H1B Sponsorship

Pilot Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (61)

2024 (18)

2023 (21)

2022 (31)

2021 (11)

2020 (1)