Associate Mako Product Specialist - Cleveland, OH jobs in United States
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Stryker · 4 weeks ago

Associate Mako Product Specialist - Cleveland, OH

Stryker is a company focused on improving healthcare outcomes, and they are seeking an Associate Mako Product Specialist to enhance orthopedic surgeries worldwide. In this role, you will support surgeons using Stryker's Mako robot, providing training, managing inventory, and ensuring exceptional customer service in a clinical environment.

BiotechnologyHealth CareLife ScienceMedicalMedical Device
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Train surgeons and operating room staff in the operation of the company's robotic arm applications, ensuring ideal placement and precision
Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning
Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation
Document and report surgery support and educational events, providing feedback to improve products, documentation, and methodologies
Maintain and control locally consigned equipment, instruments, implant, and disposables inventories
Build foundational relationships with customers through active participation in account management and support
Provide prompt and accurate complaint reports in compliance with quality system requirements
On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support
Assist in product demonstrations and lab logistics
Solve product problems for customers promptly and efficiently

Qualification

Technical skillsERP softwareClinical experienceOffice SuiteCustomer serviceProblem solvingCommunication skills

Required

4-year degree or equivalent
Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing and record management)
Ability to lift, push, pull and carry up to 50 lbs
Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects
Must have a valid driver's license
Fluency in written and spoken English required

Preferred

1 year relevant work experience
Previous clinical experience; nursing, physical therapy, surgical techs, athletic training, personal trainers, medical scribes, etc
Extracurricular Involvement (community service, leadership organizations, athletic teams, etc.)

Benefits

Medical and prescription drug insurance
Dental insurance
Vision insurance
Critical illness insurance
Accident insurance
Hospital indemnity insurance
Personalized healthcare support
Wellbeing program
Tobacco cessation program
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
401(k) plan
Employee Stock Purchase Plan (ESPP)
Basic life and AD&D insurance
Short-term disability insurance

Company

Stryker is a medical technology company that offers products and services in orthopaedics.

H1B Sponsorship

Stryker has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (76)
2023 (63)
2022 (78)
2021 (57)
2020 (77)

Funding

Current Stage
Public Company
Total Funding
unknown
1990-01-02IPO

Leadership Team

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Kevin Lobo
Chair & CEO
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Glenn S. Boehnlein
Chief Financial Officer and Vice President
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Company data provided by crunchbase