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IHG Hotels & Resorts · 3 hours ago

Director, Finance - Compliance and Performance

Atlanta, GA

Full-time

Hybrid

Director/Executive

$139K/yr - $170K/yr

10+ years exp

IHG Hotels & Resorts is a global hospitality company seeking a Director of Finance focused on Compliance and Performance. This role involves implementing financial due diligence frameworks, managing owner debt collection, and driving compliance initiatives to support strategic decision-making.

HospitalityHotelRestaurants

Responsibilities

Lead the activation and governance of financial compliance levers (e.g., ACH requirement, dimming hotel visibility, suspension from Revenue Management/Commercial Services, Ignite/Boost programs) to incentivize timely fee payment and reduce bad debt provision

Oversee the Franchise Compliance Committee (FCC) process for hotels in financial default, including documentation, notification letters, cure periods, and escalation to End Sell Voting Committee where applicable

Manage and own ongoing enhancements of the enhanced Financial Due Diligence (FinDD) framework for new deals, ownership transfers, relicensing, and conversions, ensuring timely approvals and audit trail documentation

Coordinate with Legal to ensure compliance levers and FinDD processes align with contractual obligations and mitigate legal risk

Develop and deliver change management plans, owner communications, FAQs, and enablement materials to support rollout of compliance and FinDD initiatives

Monitor and report on bad debt trends, FinDD outcomes, and effectiveness of compliance levers to SRMEC and other governance bodies

Lead and coordinate complex owner debt collection work outs, including negotiating payment plans, facilitating dispute resolution, and ensuring timely recovery of outstanding balances from franchisees and hotel owners. Oversee the documentation and execution of work out strategies in alignment with compliance levers and governance protocols

Serve as a strategic finance partner to Operations, Legal, Development, and other stakeholders across the US and Canada Franchise estate, supporting compliance and financial controls, and providing financial insights and recommendations to drive operational excellence and maximize shareholder value

Strengthen owner engagement and promote responsible ownership by leveraging the full scope of collaboration with owners, developers, and operators—strategically exchanging commercial concessions for operational improvements, including Property Improvement Plans (PIPs), Guest Relations (GR), Quality metrics, and IHG One Rewards

Support project discovery, feasibility, approval, and implementation to boost IHG efficiency—reducing costs and increasing revenue—by serving as the lead regional finance partner for franchise-impacting initiatives like Easypay, AI/BOT automation, and AR process improvements

Review and manage Fin Ops approval for franchise proformas for deals that require additional pro forma review given IHG investments including but not limited to Key Money and discount points to be offered

Serve as the primary regional FBP stakeholder with Global Financial Reporting (GFR) for policies/methodologies and account risk group assignments that impact bad debt provision and such as ECL overlays and rate distributions

Qualification

Financial Due DiligenceFinancial ComplianceFinancial ReportingPeopleSoftChange ManagementProject ScopingAnalytical SkillsCPAMBATeam ManagementCommunication SkillsNegotiation Skills

Required

Bachelor's or Master's Degree in Business, Finance, or a relevant field of work, or an equivalent combination of education and work-related experience

10+ years progressive work related experience in multiple areas of financial and/or business analysis, or financial compliance related area, with 5 to 7 years managing teams and/or significant complex projects

Demonstrated ability to assess and understand a variety of internal and external economic and financial issues which impact the business, to analyze data and forecast future business trends, and to develop effective financial plans based on businesses assessments

Demonstrated experience in leading and developing people

Strong communication skills, both verbal and written to address all levels within the organization and ability to gain consensus

Demonstrated experience with PeopleSoft, OAC or similar financial software for the purpose of financial reporting, analysis and presentation

Demonstrated knowledge of finance, budgeting, industry financial and commercial acumen

Demonstrated ability to scope a project and develop a plan of action, ability to influence others, present convincing arguments and deal with conflicting viewpoints