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ABM Industries · 2 months ago

Custodial Onsite Account Manager

Stillwater, OK, United States

Full-time

Onsite

Mid, Senior Level

3+ years exp

ABM Industries is seeking an experienced Custodial Onsite Account Manager to oversee custodial and maintenance services at a prestigious university. The role involves managing a team, ensuring quality service delivery, and maintaining financial performance while cultivating strong client relationships.

Facilities Support ServicesFacility ManagementJanitorial Service

Responsibilities

Lead and manage a talented team to ensure the delivery of professional, high-quality service across custodial and maintenance operations

Cultivate strong, positive relationships with client representatives to understand and fulfill their service needs

Take charge of financial performance, ensuring budget compliance and profitability across all areas of responsibility

Ensure accurate and timely invoicing, and follow up on payments to maintain a healthy cash flow

Lead recruitment, hiring, and training efforts to ensure that all team members are equipped for success, aligning with company procedures and cost-effective strategies

Provide comprehensive training to managers, supervisors, and frontline employees to promote accountability and performance

Monitor and enforce compliance with all contractual, regulatory, and safety standards, ensuring a safe and productive work environment

Manage payroll to ensure accuracy and timeliness

Oversee safety programs and collaborate with Safety Quality Managers to meet or exceed safety standards

Address any incidents, accidents, or injuries by ensuring proper documentation and reporting