Confidential Careers ยท 1 month ago
Senior Logistics Customer Service Representative
Confidential is seeking a dynamic and highly organized Senior Logistics Customer Service Representative to join their team. In this pivotal role, you will serve as a key point of contact for clients and internal teams, ensuring seamless coordination with dispatch and customers while driving efficient order processing and transportation planning.
Human ResourcesRecruiting
Responsibilities
Provide excellent customer service
Track and trace freight, ensuring timely delivery and communication
Coordinate with warehouse staff and dispatchers for cargo movement
Bill shipments accurately and follow company procedures
Perform administrative and cross-departmental support tasks
Qualification
Required
Provide excellent customer service
Track and trace freight, ensuring timely delivery and communication
Coordinate with warehouse staff and dispatchers for cargo movement
Bill shipments accurately and follow company procedures
Perform administrative and cross-departmental support tasks
Client Service skills
Quality Focus
Problem Solving
Freight Forwarding Knowledge
Documentation skills
Listening
Resolving Conflict
Ability to Multi-task
Basic Computer Knowledge
Benefits
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance