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Stryker · 1 month ago

Trauma Sales Associate - San Antonio, Texas

San Antonio, TX

Full-time

Hybrid

New Grad, Entry Level

Stryker is a company that specializes in innovative medical products and services. They are seeking a Trauma Sales Associate to support sales of Trauma products, gain exposure to surgical procedures, and develop strong client relationships while being on call to assist with trauma cases.

BiotechnologyHealth CareLife ScienceMedicalMedical Device

Growth Opportunities

Responsibilities

Support sales of Stryker Trauma products that meet customers’ needs

Gain exposure to the Stryker Trauma team culture and receive formal training on Trauma product portfolio and sales methodology

Observe over 300 medical procedures in the first year to become an expert on surgical procedures

Develop competency in orthopedic surgical needs and procedures

Provide excellent account management and client service

Build lasting relationships with customers and provide timely advice to ensure satisfaction

Engage in active learning and take on new responsibilities and challenges

Provide consultation and advice on technical systems and processes

Demonstrate motivation for sales and reach sales goals

Qualification

Sales motivationCustomer serviceComfort in operating roomsTechnical communicationProblem solvingActive learningRelationship managementSocial perceptivenessPrioritize tasksBasic computer literacyReading comprehensionIntegrityInitiativeAttention to detailTime management

Required

Integrity: Reliable, dependable, trustworthy, honest, and ethical. You show up to work on time, do what you say you are going to do, and handle confidential information and delicate situations with care

Initiative: Willing to take on new responsibilities and challenges, and jump in without prompting

Engaged in active learning: Understand the implications of new information for both current and future problem-solving and decision-making and interested in continuing to build your knowledge base through formal training and experience-based learning opportunities. Think of every challenge, customer, and experience in the OR as a new opportunity to learn and grow

Service orientation, customer service, and satisfaction: Actively look for ways to help people. Familiarity with handling customer expectations in a professional manner and anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and fidelity to Stryker's products and services

Relationship management: Build lasting and meaningful trust-based relationships with customers by providing timely, accurate, and sound advice to ensure satisfaction

Social perceptiveness: Awareness of others' reactions and understanding why they react as they do (i.e. you are good at ‘reading a room' and engaging appropriately)

Problem solving: Identify complex problems and review related information to develop and evaluate options and implement solutions, particularly when it comes to managing client cases and competing priorities

Attention to detail: Thoroughness in accomplishing a task through concern for all aspects involved, no matter how small

Following directions: Carry out the details of a task as directed

Time management: Manage one's own time and the time of others to meet deadlines, particularly when there are competing priorities

Prioritize tasks: Organize tasks according to their importance and urgency

Flexible schedule for meeting outside regular hours: Work non-traditional hours and be on call most nights and weekends on short notice. This is a lifestyle job! Folks that thrive in the role really embrace the variety in the role and irregular hours that go with it

Comfort in operating and emergency rooms: Comfort working in operating and emergency room settings and other high pressure, fast-paced environments

Ability to monitor processes, materials, and surroundings: Monitor and review information from materials, events, and the environment, to detect or assess problems, particularly in operating room and other medical settings

Provide consultation and advice: Provide guidance and expert advice to management or other groups on technical systems and process related topics

Technical communication: Ability to explain the technical details of Stryker's products and services to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner

Demonstrate motivation for sales: Show drive to reach sales goals and business targets

Basic computer literacy: Proper use of email, Microsoft Office, and any relevant software applications/platforms

Reading comprehension and written communication: Read and comprehend work-related documents, particularly medical product specifications and training materials. Communicate effectively as appropriate for the needs of internal and external (i.e., patient and customer) audiences