CosmoProf Beauty · 1 day ago
10439 Color Consultant
Manalapan, NJ
Part-time
Onsite
Entry Level
1+ years expCosmoProf Beauty is a leader in the hair color industry, and they are seeking a Certified Color Consultant to enhance customer experiences and drive sales. The role involves providing color consultations, maximizing customer retention, and supporting daily operational tasks in the store.
Responsibilities
Provide an optimal customer experience and create customer retention by utilizing our selling behaviors, company sales directives, and omni-channel
Ensure all customer transactions are complete and accurate to drive incremental sales
Deliver behaviors consistent with driving desired client survey scores and reviews
Determine customer color and care related needs, and offer professional advice and recommendations to ensure they have the confidence and products needed to achieve their goals
Assist the team with meeting or exceeding specific hair color sales goals, as outlined by the company
Generates cross-category sales by introducing new categories to each conversation, resulting in increased sales and profitability through brand awareness
Record all sales in the POS and handle all monetary transactions, such as sales, returns, and exchanges accurately and efficiently
Complete daily paperwork and reporting and make bank deposits, when needed
Price merchandise, process back stock, assist with shipment processing and housekeeping duties, such as cleaning
Support with planograms, as needed
May open and close the store
Establish technical expertise pertaining to products, policies, and programs
Complete all training programs, as directed
Be a continuous learner to stay current on trends in the industry
Be committed to ongoing training & education
Always work well with others to get the job done in support of the customer and meeting the needs of the store, which includes good attendance
Collaborate with a wide number of customers and co-workers on a regular basis
Assist Store Manager with onboarding and training needs of new associates
Mentor other associates to elevate hair color knowledge
Be an advocate for diversity, inclusion, and belonging
Compliance with and knowledge of all safety and loss prevention policies
Compliance with all inventory control procedures & hazardous material
Qualification
Required
High school diploma or equivalent
Must be 18 years of age or older
Ability to communicate with customers, co-workers, and management in a clear, concise manner
Must be available to meet the scheduling needs of the business
Ability to execute product knowledge from training to support with customer service
Ability to explain product labels
Can follow direction and perform other duties as assigned by Manager
Comprehensive knowledge of iPad and navigation of the internet and social media platforms
Ability to present a professional image and interact positively with the public
Preferred
1+ year retail sales/customer service experience preferred
Company
CosmoProf Beauty
CosmoProf, a Sally Beauty Holdings company, is proud to be a community of professionals who care about our customers.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Black
Talent Acquisition Business Partner/Recruiter
Casey Crenshaw
Education Business Partner
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