Synchrony · 4 days ago
VP, Human Resources - Technology & Operations
Cincinnati, OH
Full-time
Hybrid
Senior Level, Lead/Staff
$110K/yr - $185K/yr
9+ years expSynchrony is a financial services company, and they are seeking a VP, Human Resources - Technology & Operations to serve as a business partner for exempt and non-exempt employees across the Global Servicing team. This role involves providing strategic direction in HR functions, fostering a culture of innovation, and leading engagement initiatives for virtual and hybrid hubs.
Consumer LendingFinanceFinancial ServicesInsuranceVenture Capital
No H1B
Responsibilities
Provide HR business partner support for clients across the Global Servicing organization
Partner with leaders to provide strategic direction and delivery related to staffing and retention, succession management, talent development, employee relations, resource planning, compensation and benefits, and performance management
Develop and implement impactful engagement plans in support of Synchrony’s culture, values, and to champion diversity and flexibility
Collaborate with leaders and their teams to effectively manage change within the function, hub, and across the organization
Manage trust-based stakeholder and employee relationships proactively
Support the development of capabilities to improve leadership, succession, and people management effectiveness through coaching, identifying programs, and facilitating team sessions
Work with external staffing organizations to identify and recruit key talent and to foster a diverse candidate pipeline
Lead other initiatives or projects as assigned
Qualification
Required
Bachelor's degree or in lieu of a degree 9+ years of experience in Human Resources, ideally in an HR Generalist role
5+ years of increasing HR Generalist experience in Human Resources
5+ years of project management/strategic partnering experience
Experience supporting multiple executive/senior level clients and their organizations including both exempt and non-exempt employees
Experience supporting a geographically diverse, matrixed client group
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening
Preferred
Experience within financial services and/or technology organizations
Human Resources experience in a call center environment
2+ years' experience working with remote/virtual teams
Master's degree in Human Resources or Business-Related Field
Demonstrated strength in coaching, employee relations and conflict resolution
Excellent verbal and written communication, interpersonal, organizational, and multi-tasking skills
Very strong influence, relationship building and change management skills
Demonstrated ability to drive HR processes and to deliver high quality HR services in a fast paced, high change environment
Company
Synchrony
Synchrony is a consumer financial services company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-02-15Post Ipo Equity· $500M
2014-08-01IPO
Leadership Team
Brian Doubles
President & CEO
Raj Deol
SVP Marketing, PayPal Marketing Leader
Recent News
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