Brown Haven Homes · 2 months ago
Experience Leader
Greensboro, Georgia, United States
Full-time
Onsite
Mid Level
$75K/yr - $90K/yr
3+ years expBrown Haven Homes is dedicated to constructing high-quality custom homes and is recognized as one of the highest-rated quality home builders in the United States. The Experience Leader will elevate client and community interactions, ensuring every touchpoint is memorable and fosters loyalty and engagement.
ConstructionHome ServicesService Industry
Responsibilities
Create Raving Fans. Personally engage at key moments - welcomes, design kickoffs, walkthroughs, and closings - ensuring every client feels valued and supported
Deliver Excellence. Anticipate client needs, resolve issues with empathy and urgency, and uphold brand standards across all touch points
Be the Face of Brown Haven. Represent our brand at community events, realtor gatherings, and local initiatives - sharing our story with authenticity and pride
Build Relationships that Last. Develop meaningful referral and community partnerships that strengthen market presence and generate goodwill
Champion Our Culture. Celebrate wins, encourage collaboration, and help set a high standard of hospitality in your local office
Local Marketing & Brand Presence. Develop social media content and engagement specific to your office
Qualification
Required
Required Background in Client Experience, Hospitality, or related field
3+ years in hospitality, customer experience, or community engagement
Willingness to Learn
Culture Champion
Storyteller
Organized & Reliable
Community Focused
Benefits
Unlimited Paid Time Off.
Best-in-class Medical, Dental & Vision coverage for you and your family.
Life & Short-Term Disability Insurance.
401(k) with Company Match.
Bi-Annual Profit Share Program.
Company
Brown Haven Homes
Brown Haven Homes is a construction company that specializes in creating quality home services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase