NEOGOV · 1 month ago
Program Operations Coordinator
City of Hopewell, VA
Full-time
Onsite
Mid Level
$39.50/hr - $39.50/hr
3+ years expNEOGOV is seeking a Program Operations Coordinator to support the Healthy Families Department. This role provides leadership and oversight for the Healthy Start and Healthy Families programs, ensuring compliance with grant standards and fostering collaboration to enhance family-centered service delivery.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides direct oversight for both the Healthy Start–Loving Steps and Healthy Families programs
Ensures all services align with HFA and HRSA grant requirements, policies, and performance benchmarks
Assists the Executive Director in maintaining program fidelity and preparing for audits, site visits, and evaluations
Provides reflective supervision and case consultation to assigned staff, ensuring quality service delivery
Supports staff in developing professional growth plans, completing trainings, and meeting performance standards
Assists with scheduling, caseload management, and balancing staff workloads across both programs
Collaborates with the Executive Director to develop, plan, and implement expansions of existing programs and new community initiatives under the Department of Healthy Families
Identifies service gaps and emerging needs within the community, proposing new program components to address them
Supports the design and coordination of pilot projects, such as fatherhood/motherhood engagement programs, lactation support, and mental health initiatives
Assists in drafting funding proposals, community partnerships, and sustainability strategies for new or expanding programs
Oversees data entry and reporting in designated databases (e.g., CASIE, HRSA systems)
Ensures timely completion of reports, assessments, and documentation per funder and model requirements
Prepares summary data and performance reports for the Executive Director and funding agencies
Represents the Department of Healthy Families at community events, collaborative meetings, and outreach activities
Builds and maintains partnerships with local service providers, hospitals, schools, and DSS offices to enhance referrals and service coordination
Supports Advisory Board and Community Action Network meetings, parent engagement activities, and outreach initiatives
Participates in quality assurance reviews, file audits, and continuous improvement planning
Monitors program fidelity, staff compliance, and data accuracy
Supports corrective action planning and follow-up as needed
Assists the Executive Director with budget monitoring, grant documentation, and narrative reporting
Contributes to planning, marketing, and community engagement efforts that highlight program impact
Performs other related duties as assigned by the Executive Director
Qualification
Required
Bachelor's degree in Social Work, Human Services, Psychology, Public Health, or a related field
Minimum of three (3) years of experience in home visiting, maternal-child health, or family support services
Strong understanding of maternal and child health, family systems, and trauma-informed care
Excellent communication, organizational, and leadership skills
Ability to work effectively with diverse populations and community partners
Competence in data management, reporting, and program evaluation
Ability to handle sensitive situations with discretion and maintain confidentiality
Valid Virginia driver's license, access to a reliable vehicle, and proof of insurance
Successful completion of criminal background and child protective services checks
Ability to travel throughout Hopewell, Petersburg, Prince George, and Dinwiddie as required
Ability to sit, stand, and drive for extended periods
Light lifting (up to 25 lbs) for outreach or event materials as needed
Preferred
Supervisory or program management experience preferred
Familiarity with both Healthy Families America (HFA) and HRSA Healthy Start (Loving Steps) models preferred
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase