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USAJOBS · 1 month ago

Lead Emergency Services Dispatcher

Whitehall, Ohio, USA

Full-time

Onsite

Entry, Mid Level

$52K/yr - $68K/yr

1+ years exp

The Defense Logistics Agency is seeking a Lead Emergency Services Dispatcher located in Whitehall, OH. The role involves distributing and balancing workload among employees, providing advanced emergency medical dispatch life support, and operating Dispatch Call Center equipment to ensure timely completion of dispatch activities.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Distributes and balances the workload among employees in accordance with established workflow or job specialization, assuring timely completion of dispatch activities

Provides advanced emergency medical dispatch life support through pre-arrival instructions to callers

Operates and maintains all Dispatch Call Center equipment, including the National Crime Information Center (NCIC) System to obtain criminal background information

Prepares and maintains reports and records relating to emergency responses

Qualification

Emergency Medical DispatchCPR CertificationTelecommunicator CertificationEmergency Services Dispatch EquipmentDocumenting InformationInterpreting LawsMonitoring Emergency EquipmentSoft Skills

Required

Must be a U.S. citizen

Tour of Duty: Subject to Shift Work - Night Shift from 10PM to 6AM

Security Requirements: Non-Critical Sensitive

Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal

Fair Labor Standards Act (FLSA): Non-Exempt

Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service

One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position

To qualify at the GS 07 level, applicants must possess one year of specialized experience equivalent to the GS-06 level or equivalent under other pay systems in the Federal service, military, or private sector

Creditable specialized experience includes: Answering 911 calls, Working with emergency services dispatch equipment, Interpreting pertinent laws and regulations related to emergency calls and dispatching services, Monitoring multiple types of emergency equipment simultaneously, Documenting accurate information into appropriate databases

Incumbent must successfully complete any and all required training, to include being certified at the Telecommunicator I & II levels and Hazardous Material Awareness within 9 months of being placed in this position

Within one year, incumbent must obtain and maintain Cardio Pulmonary Resuscitation (CPR) certification and Emergency Medical Dispatch (EMD) certification

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.