Sodexo · 9 hours ago
Patient Experience Manager 1
Newark, NJ
Full-time
Onsite
Entry, Mid Level
2+ years expSodexo is a leading provider of food service and facilities management, and they are seeking an experienced Patient Experience Manager 1 to lead daily operations for their food team at Christiana Hospital in Newark, DE. The role focuses on driving patient satisfaction through various responsibilities, including patient rounding, quality assurance activities, and collaboration with clinical and administrative leadership.
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Responsibilities
Rounding with existing patients, families, and Nursing personnel
Collaboration with hospital clinical and administrative leadership
Collecting, organizing, and trending data
Communicating findings with both Nutrition Services and interdisciplinary teams
Networking with other hospitals to identify best practices
Some oversight of the Diet Office and supervision of Diet Office hourly staff & patient services hourly staff
Daily patient meal rounding utilizing Service Depot, interacting with patients and nursing staff
Identifying and implementing process improvement initiatives to increase patient satisfaction
Ensuring food safety and sanitation compliance
Oversee patient tray line to ensure meal accuracy
Qualification
Required
Associate's Degree or equivalent experience
2 Years minimum management experience
1 year experience in Service Recovery role at large hospitality or hospital environment
Benefits
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
Company
Sodexo
Sodexo is now the worldwide leader in Quality of Life services.
10001+ employees
H1B Sponsorship
Sodexo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (24)
2023 (12)
2022 (20)
2021 (12)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-05-27Post Ipo Debt· $1.1B
2024-07-25Post Ipo Debt· $488.31M
2002-04-12IPO
Leadership Team
FLORENT LAMBERT
CEO Portugal
Michael Svagdis
CEO Campus & Government Services
Recent News
2025-12-16
vermontbiz.com
2025-12-05
Company data provided by crunchbase