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ASML · 8 hours ago

Internship - Customer Support Engineer

Richardson, TX

Internship

Onsite

Intern

ASML is a leading company in science and technology, focusing on the development of lithography machines for microchip production. The internship role involves collaborating with experienced engineers and project managers to gain insights into ASML's operations while working on specific projects related to customer support and process improvement.

CommercialElectronicsHardwareIndustrialIndustrial ManufacturingMachinery ManufacturingManufacturingNanotechnologySemiconductorSoftware

Growth Opportunities

No H1B

Responsibilities

Work in a team environment alongside local experienced engineers, project managers, and leaders to gain insight on the ASML ways of working and our groundbreaking technology

Document and present findings as well as make an end of summer presentation to the group about what they achieved during their internship

Identifying and documenting goals and targets (KPIs)

Evaluating current processes and updating documentation to adhere to continuous improvement methodologies (LEAN/6 Sigma)

Creating data visualizations to identify potential opportunities for automation (Tableau/Power BI/Python)

Collaborating with Engineers from other areas and shifts to identify Best Known Methods (BKMs)

Participating in projects to improve performance of the FAB

Qualification

Engineering degreeData interpretationMS Office proficiencyContinuous improvement methodologiesData visualizationCustomer focusAttention to detailTeam collaborationEffective communication

Required

Minimum 60 hours completed towards a Bachelor's degree in an Engineering field and an expected graduation date of December 2026 or May 2027

Knowledgeable in MS Office applications - Excel, OneNote, Teams, PowerPoint

Can observe and respond to people and situations and interact with others encountered in the course of work

Can learn and apply new information or skills

Must be able to read and interpret data, information, and documents

Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism

Ability to complete assignments with attention to detail and high degree of accuracy

Proven ability to perform effectively in a demanding environment with changing workloads and deadlines

Result driven-demonstrate ownership and accountability

Identifies bottlenecks and drives improvements

Work independently or as part of a team and follow through on assignments with minimal supervision

Demonstrate open, clear, concise and professional communication

Ability to establish and maintain cooperative working relationships with manager, co-workers and customer

Work according to a strict set of procedures within the provided timelines

Preferred

Preferred Majors: Electrical Engineering, Electronics, Micro-electronics, Mechanical Engineering, Material Science Engineering, Chemical Engineering or IC manufacturing