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Ally · 1 hour ago

Engineering Manager, API Gateway Platform

Charlotte, NC

Full-time

Hybrid

Mid, Senior Level

$110K/yr - $180K/yr

5+ years exp

Ally Financial is a leading digital financial services company focused on customer-centric solutions. They are seeking an Engineering Manager to oversee the API Gateway platform, ensuring its evolution, security, and operational excellence while fostering collaboration across teams.

AutomotiveFinanceFinancial Services

No H1B

Responsibilities

Oversee the evolution, support, and maintenance of the API gateway platform while ensuring security, reliability and operational excellence

Establish the necessary operational business processes to ensure that the platform is easy to use and that business priorities are appropriately triaged

Lead the platform team in support of Ally's Enterprise Gateway platform with a goal of streamlining process, increasing developer productivity and improving platform ‘customer’ experience

Build and nurture collaborative relationships with Allies across a broad set of teams including Ally Lines of Business and Functional areas

Develop API standards and best practices for the enterprise in collaboration with other teams

Create reusable patterns and components to ensure compliance and enforce policy as it relates to the space

Interact with development teams across the enterprise to support the adoption of the API gateway

Collaborate on issue resolution and triage

Provide support for questions/clarifications from consumer teams

Serve as point-of-contact for monthly, quarterly, annual and ad-hoc assessments, attestations, audits and access reviews

Routinely monitor and manage cost/performance of the platform and proactively implement improvements as identified

Ensure the security of the API gateway platform by implementing best practices and keeping up-to-date and ahead of both the latest security trends/threats and Ally security policies

Provide mentorship and guidance to engineers and other platform team members to foster a culture of continuous learning and improvement

Develop and implement strategic plans for the API gateway platform to align with organizational goals and objectives

Communicate effectively (written and orally) with interested parties, including senior management, to provide updates on platform status, project progress, and any issues or risks

Confident yet humble enough to admit that you don't know everything and cautious enough to ensure it's done right the first time

A collaborative, can-do attitude with a desire to make things better

Be prepared to multi-task and switch contexts at a moment's notice

Qualification

API Gateway PlatformsAPI SecurityCloud PlatformsTraffic ManagementMonitoring AnalyticsNode.jsDevOps ToolsTroubleshootingStakeholder CommunicationMulti-taskingLeadershipMentorshipCollaborative Attitude

Required

5+ years of leading and managing platforms and platform teams

Experience with managing and configuring API gateway platforms such as Apigee and Kong (as contrasted with consuming APIs exposed on same)

Solid understanding of API security best practices such as OAuth/JWT (or genuine desire to learn)

Experience designing, developing and consuming REST APIs

Experience building and running applications on public cloud platforms, particularly AWS

Experience with policy management in API gateways including but not limited to traffic management, rate limiting, and load balancing

Proficiency in monitoring and analytics tools to track API performance and usage metrics

Experience with modern programming languages such as Node.js, JavaScript, TypeScript, Python, Lua and other scripting languages

Experience developing comprehensive unit, functional, integration and regression tests using a variety of testing frameworks

Proficiency with DevOps tools and technologies such as GitLab, and Infrastructure as Code tools like Terraform

Strong, methodical troubleshooting skills to diagnose and resolve issues related to API gateways and integrations

Preferred

Direct experience with F5, Nginx and / or Kong API Gateways

Relevant certifications in AWS and/or API management platforms like Apigee or Kong

Network configuration and network security knowledge

Benefits

Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).

Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.