Client Onboarding, Executive Director jobs in United States
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The Depository Trust & Clearing Corporation (DTCC) · 1 month ago

Client Onboarding, Executive Director

The Depository Trust & Clearing Corporation (DTCC) is at the forefront of innovation in the financial markets, committed to fostering a thriving internal community. The Executive Director of Client Onboarding and Lifecycle Management is responsible for overseeing the client onboarding experience and ensuring high quality execution, risk management, and client satisfaction.

FinanceFinancial ExchangesFinancial ServicesInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Establishes the organization structure, budget, hiring and capacity planning for the function to support the enterprise portfolio of client-facing initiatives and global client-base
Leads and runs large groups across multiple geographic locations and time zones; Develops effective location and staffing strategies to manage costs and risks
Builds and maintains positive relationships across the organization to ensure delivery of quality processes in alignment with key initiatives and requirements across the enterprise
Drives and implements change including process/control enhancements, organization/staffing model and digital automation
Ensure operational readiness to support client-impacting initiatives
Maintains clear and consistent communication channels across the organization; provides regular reports, metrics and responses on statuses, issues, performance, and risks
Manages client and internal escalations
Ensures the functional methodologies, standards and processes adhere to DTCC policies, procedures and best practices
Crafting a culture of excellence, high performance and continuous process improvement drives the function to excel at delivering on key commitments
Provides ongoing coaching, mentoring and training for the team members
Develops successors and talent pipeline, drives corporate culture and leads employee management activities; designs, develops and executes a maturity strategy to consistently improve the function’s capabilities
Enforces adherence to regulatory, compliance and risk protocols
Fosters a risk management culture through implementation and demonstration of processes and procedures which identify and mitigate risk

Qualification

Client OnboardingLifecycle ManagementRisk ManagementOperational ReadinessChange ManagementProcess ImprovementTeam LeadershipCommunication SkillsMentoring

Required

Minimum of 15 years of related experience
Bachelor's degree preferred or equivalent experience

Benefits

Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

Company

The Depository Trust & Clearing Corporation (DTCC)

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With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry.

H1B Sponsorship

The Depository Trust & Clearing Corporation (DTCC) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (119)
2024 (59)
2023 (74)
2022 (84)
2021 (36)
2020 (77)

Funding

Current Stage
Late Stage

Leadership Team

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Frank La Salla
President, CEO and Director of DTCC
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E
Edward Cortes
Executive Director
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Company data provided by crunchbase