Apply on Employer Site

MRC Global · 1 month ago

Technical Inside Sales Representative

Greater Houston

Full-time

Onsite

Entry Level

2+ years exp

MRC Global serves the oil and gas industry and is seeking a Technical Inside Sales Representative to provide direct contact for customers in selling instrumentation and controls. The role involves assisting with operational and administrative duties while ensuring customer specifications are met and providing technical support.

EnergyIndustrialLogistics

Responsibilities

Provide technical assistance and support for customers regarding technical specifications of products, and trouble shoot applications as needed

Able to size pneumatic and electric actuators for use on valves

Understand the customers’ business and determine customer requirements and expectations in order to recommend specific products and solutions

Enter and maintain purchase orders, customer orders, procurement match and trade discounts as needed

Maintain various records and files including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts

Maintain knowledge of current product pricing

Obtain price quotes from vendors and Supply Management Groups for resale to customers and providing price quotes for customers

Establish rapport and provide prompt responses to internal and external customer, vendor and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material)

Maintain and approve quality standards

Set up the correct description of all inventory items

Add new inventory to system as needed

Learn new procedures and product information as required

Maintain various records and files including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts

Available to work scheduled and unscheduled overtime as requested (including on-call)

Perform other duties or projects as assigned

Take reasonable care for the safety and health of yourself and others

Report workplace hazards, injuries, or illness immediately

Qualification

PVF products knowledgeCustomer service experienceInside sales experienceComputer proficiencyAnalytical skillsMathematical skillsReading skillsCommunication skills

Required

An undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work

Strong knowledge of PVF products, reasoning, analytical, math and reading skills

Any combination of two or more years in customer service, inside sales and/or warehouse services in a position with increasing responsibility, to include demonstrated sales experience

Demonstrated competence in the use of computers and software applications

Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others

Willingness and ability to travel within and outside the region regularly

Valid Driver's License with the ability to meet the MRC Global vehicle policy

Must have the ability to provide documentation verifying legal work status

Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries

Ability to understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines