American Parking & Services · 1 month ago
Traffic Director (Non-Driving) - Denver, CO
Denver, CO
Full-time
Onsite
New Grad, Entry Level
$28/hr - $28/hrAmerican Parking & Services is a company focused on providing exceptional customer service at major sports arenas and music venues. The Event Traffic Director is responsible for guiding vehicles safely and efficiently, ensuring smooth guest arrivals and departures while creating a positive experience for attendees.
Retail
Responsibilities
Punctuality and Appearance: Arrive on time, dressed in a clean and complete uniform, with proper grooming to maintain a professional image. Keep your work area clean and organized, upholding the company’s high standards of professionalism
Vehicle Damage Survey: Properly complete a vehicle damage survey and accurately record the parking location on each claim ticket to ensure accurate documentation of guest vehicles
Vehicle Direction: Efficiently, safely, and effectively direct vehicles to designated parking spots, ensuring a smooth and organized flow of traffic
Timekeeping and Attendance: Follow proper attendance and timekeeping processes, including clocking in and out for shifts and breaks, as well as accurately reporting tips, in compliance with company guidelines
Staff Meetings and Training : Attend all required staff meetings and complete training modules within the designated timeframes to stay informed and up to date on operational standards
Equipment and Supplies: Use and maintain the necessary equipment and supplies needed for your role, ensuring they are in good working condition to perform duties effectively
Work Environment: Foster a work-friendly atmosphere by contributing to a positive team environment, where collaboration and support are prioritized
Guest Communication and Service: Maintain a high level of communication and service with guests and clients, ensuring their needs are met and exceeded with professionalism
Anticipating and Resolving Issues : Proactively anticipate guest needs and resolve any issues or concerns promptly, ensuring a positive experience for all
Safety Practices: Always adhere to personal and vehicle safety precautions, ensuring a safe environment for both guests and staff
Additional Responsibilities: Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time
Qualification
Required
High school diploma or general education degree (GED)
Customer service experience preferred
Customer service attitude and a willing, helpful demeanor is mandatory
A valid driver's license and reliable transportation are required for this role
Maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period
Pass and maintain a clean background check
Ability to perform each essential duty satisfactorily
Follow company policies and procedures
Adapt to changing work environments and manage competing demands effectively
Demonstrates dependability by following instructions, maintaining work schedules, and ensuring timely task completion
Adhere to safety procedures, take appropriate action when needed, and report unsafe conditions
Properly use and maintain equipment to ensure workplace efficiency and safety
Requirements may include extended periods of standing, walking, and the ability to lift moderate weights when necessary
Specific vision abilities—close, distance, peripheral, depth perception, and focus adjustments—may be required to ensure on-site awareness and safety
Benefits
Health Benefits – Medical, vision and dental insurance – Upon eligibility
401K – Upon eligibility
Supplemental Insurance – Life insurance and critical illness
Bonus opportunities
Internal leadership development program
Paid time off
Paid training
Tuition assistance through Bellevue University – Up to $5,250 per year
Nationwide discounts through Perks at Work
Military friendly employer
Company
American Parking & Services
Since 1980, American Valet has been the premier parking service company in the Southwest Region.
Founded in 1980
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase