Chase · 2 months ago
Client Solutions Architect Manager - Healthcare Payments - Vice President
1880 John F Kennedy Blvd, Philadelphia, PA, 19103, US
Full-time
Onsite
Mid, Senior Level
$119K/yr - $197K/yr
5+ years expChase is a leading financial services firm, and they are seeking a Client Solutions Architect Manager in Healthcare Payments. The role involves innovating and supporting the sales process for technical adoption of product solutions, collaborating with diverse teams, and ensuring client success through tailored solutions and performance monitoring.
BankingFinancial Services
Responsibilities
Lead the solutioning and provide tailored project charters to assigned clients, taking into account the complexity, technology stack, client objectives, and desired outcomes
Exhibits a consultative approach with clients and works to deeply understand current to future state with product implementation experience
Serves as a subject matter expert on healthcare ISV products and capabilities with a deep understanding of our clients’ needs and current industry trends
Focused on organization in fast-paced environment with ability to manage multiple projects/deliverables simultaneously
Build and maintain strong relationships with key internal partners in Banking, Treasury, Client Solutions, Operations and Product Management
Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases
Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions. Identifies and defines development requirements for product design enhancements based on client feedback
Support ISV sales and solutioning teams in developing and implementing strategic plans that outline goals, timelines, and success metrics for ISV partnerships, ensuring all stakeholders are aligned on priorities
Track and analyze the performance of ISV partnerships, using data-driven insights to identify areas for improvement and partner with functional owners to implement necessary changes to enhance partner and customer experiences
Collaborate with key organizational functions, including sales, marketing, client onboarding, client service, product, and technology, to ensure a unified approach in delivering embedded payment solutions
Qualification
Required
5+ years of experience within healthcare revenue cycle, financial services, banking and treasury experience or a combination of these areas
Ability to clearly communicate, partner and influence internal partners, external partners, and clients - leading stakeholders to a common goal
Excellent time management, communication, organizational, and planning skills, with the ability to thrive in a fast-paced, dynamic, client-facing environment
Demonstrates critical thinking abilities across a multitude of scenarios
Ability to quickly learn and understand J.P. Morgan Healthcare Payments commercial receivables products and articulate best practices to maximize the value of our solutions
Passion for learning new operating models, technologies, and healthcare industry trends
5+ years of experience or equivalent expertise working across a related broad set of products
Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
Experience supporting Sales in pricing, pipeline planning, and account planning
Experience working with clients in a technology field and interfacing with engineers
Preferred
Bachelor's Degree
Passion for learning new operating models, technologies, and healthcare industry trends
Strong analytical skills with the ability to understand multiple system integrations
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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