MultiCare Health System · 1 month ago
NPD Specialist Program Manager – Patient Education
Spokane, Washington
Full-time
Onsite
Mid, Senior Level
$122K/yr - $172K/yr
4+ years expMultiCare Health System is dedicated to the health and well-being of the communities they serve. The NPD Specialist Program Manager – Patient Education will be responsible for overseeing the Patient Education program, including its research, planning, implementation, evaluation, and sustainability across the organization.
Health CareInformation TechnologyMedicalPrimary and Urgent Care
Responsibilities
The incumbent will create and sustain said educational program by establishing a governance structure that includes representation from IS&T, Nursing, Medicine, Contracts and other key stakeholders to ensure MHS utilizes a standardized approach in decision making around patient education software, hardware, implementation and evaluation of program
Additionally, the incumbent will collaborate with the EMR department, Nursing, Medicine and other key stakeholders to develop standardized workflows related to patient education
The PM-Patient Education will also identify methods for evaluating potential connections with patient education standardization and implementation with readmission rates and patient satisfaction and subsequent programmatic adaptations to improve both
The PM-Patient Education will partner with Quality and Safety Departments, as well as, Risk and Legal Departments to ensure the Patient Education Program addresses regulatory requirements
This position operates independently under the guidance of the Executive Director of Clinical Education & Professional Practice Development with limited supervision
Work situations are varied with an emphasis on product analysis, gap analysis, expected outcomes, evaluation and return on investment, program management, customer relations, standardization, communication, organization, prioritization, research, flexibility and creativity
Decisions are made in collaboration with the Executive Director
This position has extensive internal contact with department staff, nursing leaders and staff, physician leaders and MHS administration
External contacts include outside agencies, organizations, vendors and other entities that influence department objectives
Qualification
Required
Master's degree in Nursing
Registered Nurse license (RN) in Washington State or multi-state licensure endorsement (MSL)
Minimum four (4) years of acute care nursing practice
Preferred
PhD in Nursing, DNP, or ARNP
ANCC NPD specialty certification preferred; if not in possession at time of hire, must acquire within two (2) years of hire
Minimum three (3) year Program management experience within an education role preferred
Minimum three (3) years previous experience as unit educator, system educator, NPD Specialist/Generalist preferred
Benefits
Competitive salary
Medical
Dental
Retirement benefits
Paid time off
Company
MultiCare Health System
Multicare Health System operates as a not-for-profit health care organization.
10001+ employees
H1B Sponsorship
MultiCare Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (56)
2024 (53)
2023 (44)
2022 (7)
2021 (11)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
James Lee
Executive Vice President, Population Based Care & Chief Financial Officer
Recent News
2025-12-24
Fierce Healthcare
2025-10-27
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