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Litify · 1 month ago

Enterprise Program Manager

United States

Full-time

Remote

Senior Level

$140K/yr - $155K/yr

Litify is a leading innovator in legal technology, providing an all-in-one legal operating solution for law firms and legal departments. They are seeking a seasoned Enterprise Program Manager to oversee critical customer implementation projects, ensuring successful deployments and driving customer value through effective project management and collaboration with internal teams and partners.

Enterprise SoftwareLegalLegal TechSaaSSoftware

Responsibilities

Be the SME in Enterprise Legal Management product implementations at Litify

Oversee and own end-to-end implementation projects to ensure project success and drive on-time delivery

Collaborate with the Product team on roadmaps and release plans and align with strategic objectives and priorities and educating both the Litify internal teams and the 3rd party partners running implementations

Evaluate project team performance on individual projects and work to ensure that implementation teams have the tools, processes, and training required to deliver high quality implementations

Identify issues and risk and ensure mitigation plans are defined or escalate as needed

Design, pilot, and roll out new processes, best practices, standards, and KPIs as needed to improve team efficiency and effectiveness while avoiding unnecessary duplication of/variation from standard processes

Evaluate team agile development practices, identify opportunities for improvement, and execute a visible plan for their achievement

Own day-to-day communications with partners on project performance and progress

Qualification

Enterprise Legal ManagementProgram ManagementProject Planning ToolsInsurance Defense KnowledgeRisk MitigationAgile Development PracticesStakeholder AlignmentCross-Functional Collaboration