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AW-Lake · 1 month ago

Operations Manager

Corpus Christi, TX 78408, USA

Full-time

Onsite

Mid, Senior Level

$90K/yr - $100K/yr

7+ years exp

AW-Lake is a growing company that invests in its people, products, and technology. The Operations Manager will oversee various departments, manage production processes, and ensure high-quality products and customer service while developing relationships with local customers in south Texas.

Industrial AutomationManufacturingTest and Measurement

Responsibilities

Oversee a staff of 5+ production and office team members, providing guidance, coaching and development, and performance management

Provide expert technical support for automation solutions, chemical injection systems, and remote asset monitoring, leveraging deep knowledge of oilfield chemical applications

Manage and optimize production processes to ensure high-quality products and timely shipments

Oversee purchasing and inventory management to ensure the availability of materials at competitive prices

Perform and oversee quality control functions for incoming parts and evaluate return merchandise authorization (RMA) requests for warranty coverage

Oversee Inside Sales and order entry/billing operations to ensure accurate processing of orders, timely billing, and exceptional customer service, while maintaining compliance with company policies and supporting overall operational efficiency

Lead the service department to provide excellent customer support and address any quality issues

Supervise the shipping and receiving departments to ensure accurate and timely deliveries

Develop and implement continuous improvement initiatives to enhance efficiency, reduce costs, and improve product quality

Collaborate with other departments to support supply chain initiatives and manage risks

Monitor and report departmental metrics, driving accountability and performance

Foster a culture of continuous learning and adaptability within the operations team

Exhibit Outside Sales efforts throughout South Texas

Other duties as assigned

Qualification

Oilfield chemical applicationsChemical pump technologiesTechnical supportMS Office SuiteERP programsContinuous improvementCustomer serviceLeadershipTeam management

Required

Bachelor's degree in a technical field such as Industrial Engineering, Distribution, Supply Chain, Mechanical Engineering, or a related discipline; advanced certifications preferred

7+ years of experience in the oil and gas industry, with a strong focus on oilfield chemical applications, chemical pump technologies, and technical support or customer-facing roles

2-5 years supervisor of instrumentation automation or panel shop with large/midsize company

Experience with MS office suite, QuickBooks accounting software and ERP programs

Familiarity or knowledge in industrial communications systems, Modbus and communications systems