Archwell · 1 month ago
QA Auditor
Archwell is a company that provides services on a national basis for the Trustee Services Business. The QA Auditor is responsible for developing testing parameters for non-judicial foreclosure processes, ensuring compliance with client expectations, and training employees on quality standards.
Information Technology & Services
Responsibilities
Developing and implementing quality control audit plans
Identifying testing parameters for products
Evaluating production stages and testing the composition, appearance, and functionality of completed products
Training employees on quality standards and procedures
Documenting defects and recommendations for improvement
Preparing and presenting quality audit reports to senior management
Keeping abreast of industry standards and regulations
Additional tasks and projects as they may arise
Maintain regular and punctual attendance
Qualification
Required
Exceptional attention to detail
Advanced organizational skills
At least three (3) years' experience as a quality auditor in a related industry
Two (2) to three (3) years of experience in the processing of non-judicial foreclosures is required
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Familiarity with the financial/mortgage industry
Company
Archwell
With combined decades of industry experience, the One Archwell team provides unparalleled, cross-functional support to the greater mortgage industry.