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A.P. Moller - Maersk · 5 hours ago

Site Manager-Last Mile

Gardner, KS

Full-time

Onsite

Mid Level

$70K/yr - $80K/yr

A.P. Moller - Maersk is a company focused on integrity and trust, providing end-to-end warehousing and distribution logistics. The Site Manager for Last Mile will coordinate communication between delivery teams and manage operations to ensure effective in-home delivery for customers while overseeing recruiting and vendor relations.

Customer ServiceInformation TechnologyLogisticsRetailShipping

Responsibilities

Responsible for coordinating flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center and Local Client Management Teams

Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery Teams are following procedures

Oversees recruiting, processing, and performance of Haulers

Develops and maintains relations with vendors

Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims

Interfaces with end customers to ensure effective in-home delivery for customers

Maintains monthly operation reports that include statistics and customer service scores

Other duties as assigned

Qualification

Mathematical skillsCommunication skillsVendor relationsProblem solvingTeam management

Required

Strong written and verbal communications skills

Excellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to analyze technical and scientific journals as they pertain to the business and market

Strong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutions