Markel ยท 1 month ago
Underwriting Support Specialist
Richmond, VA
Full-time
Onsite
Entry Level
1+ years expMarkel is a fortune 500 company that provides insurance and reinsurance services globally. The Underwriting Support Specialist will serve as an integral member of the underwriting team, managing client servicing and workflow while ensuring timely and accurate processing of transactions.
Insurance
No H1B
Responsibilities
Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter
Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items
Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file
Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions
Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards
Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems
Under Underwriter direction, attached appropriate forms and makes policy changes as requested
Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization
Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved
Qualification
Required
1-3 years of insurance industry experience in underwriting support, claims, operations, or a similar role
Demonstrated experience handling complex tasks with minimal oversight
Experience communicating with agents/brokers and managing time-sensitive underwriting items
Excellent oral and written communication and organizational skills
Ability to multi-task in fast-paced environment
Ability to work independently and within a team
Ability to follow process and attention to details
Intermediate level of proficiency in MS Word and Excel
US Work Authorization required
Preferred
Bachelor's degree preferred
Willingness to work toward insurance designation (AINS)
Benefits
Multiple health, dental and vision insurance plan options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays
Floating holidays
Parental leave
Company
Markel
As the insurance operations within the Markel Group Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Keimig
President & Chief Executive Officer - Markel Surety Corporation
Richard Whitt
Retired, Co-chief Executive Officer
Recent News
2025-05-28
Company data provided by crunchbase