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Bank of New Hampshire · 1 month ago

Deposit Operations Representative

Operations Center, Gilford, NH, US

Full-time

Onsite

Mid Level

3+ years exp

Bank of New Hampshire is an award-winning community bank committed to delivering exceptional service and support to its customers. The Deposit Operations Representative plays a key role in supporting the bank’s operational efficiency and ensuring accurate processing of customer transactions, including various back-office deposit-related tasks.

BankingFinancial ServicesWealth Management

Responsibilities

Process and monitor daily deposit operations functions including overdrafts, returned items, stop payments, and account adjustments

Perform routine and complex account maintenance with accuracy and attention to detail

Respond to internal inquiries regarding deposit accounts, transactions, and systems

Research and resolve issues related to customer accounts in a timely and professional manner

Ensure compliance with all applicable regulations, policies, and procedures

Assist with documentation, reporting, and quality control reviews as needed

Support the team and department with additional tasks and projects as assigned

Qualification

Deposit operations experienceCD processingIRA/HSA servicingFiserv core systemsMicrosoft productsAnalytical skillsAttention to detailOrganizational skillsCommunication skillsTeam collaboration

Required

extensive experience in deposit operations, to include CD processing, IRA/HSA rules and servicing, Insured Cash Sweep/CDARs, Exception Item processing and Legal requests such as Liens, Levies, Writs and Subpoenas

At least 3-5 years' experience working in Bank operations

Must be proficient in Microsoft products such as Word, Excel, Outlook and Teams and comfort working with banking systems

Strong attention to detail and ability to multi-task in a fast-paced environment

Excellent organizational, analytical, and communication skills

Commitment to delivering exceptional internal service and working collaboratively with colleagues

High school diploma or equivalent required