La Clinica De Familia ยท 1 month ago
Customer Service Representative - Centennial (17-03)
Las Cruces, NM
Full-time
Onsite
Entry Level
$15.35/hr - $15.35/hr
1+ years expLa Clinica de Familia (LCDF) is a FQHC that has been serving the residents of Southern New Mexico for over 40 years. The role primarily involves maintaining medical records and ensuring patient confidentiality while providing effective customer service in a clinic setting.
Health CareHospitalityMedicalMental Health
Responsibilities
Responsible primarily for maintenance of medical records and respective patient information, ensuring confidentiality and safe-guarding, and in compliance with applicable LCDF policies and standards
Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic
Qualification
Required
Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required)
Must have excellent phone etiquette
Must possess excellent time management skills
High attention to detail with high degree of organization
Must be self-initiating and adaptable with ability to communicate to a variety of staff members
Must exercise excellent judgement
Must maintain a high level of confidentiality
Must be able to work well under pressure and with minimal supervision
Good organization and analytical abilities
Exceptionally strong customer service, communication and interpersonal skills
Advocate for positive patient experience
Good basic math skills
Basic office skills- ability to use windows based software, copier, fax machine, etc
Demonstrated ability to treat patients with respect, dignity and culturally appropriate
High level of flexibility
Demonstrates competency in basic computer skills
High school graduate or equivalent and/or completion of a medical terminology course
Ability to work in high stress environment
Preferred
One-year experience in a records department preferred
Benefits
Health Insurance - PPO
Dental Insurance
Vision Insurance
401(K) with employer matching
Life and AD&D Insurance
Short Term Disability
Long Term Disability
Supplement Life Insurance
Paid Time Off (PTO)
Holidays (9)
Education Reimbursement
Cafeteria Plan
Employee Assistance Program
Travel Reimbursement
Company
La Clinica De Familia
LCDF provides comprehensive health care services for all family members, including clinics, mental health programs, and Health Start.
501-1000 employees
H1B Sponsorship
La Clinica De Familia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2022 (3)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase