Urban League of Lexington - Fayette County · 1 month ago
Supply Chain Account Representative
Nitro, WV
Full-time
Onsite
Mid Level
3+ years expToyota Tsusho America is a company that values employee success and offers a stimulating work environment. The Supply Chain Account Representative will process customer inquiries and orders, act as a liaison between customers and the organization, and collaborate with various functional areas to ensure customer needs are met.
Non ProfitSocialSocial Impact
Responsibilities
Plans, controls, and manages sales activities to attain maximum sales volume and develop maximum potential volume from specified customers for the organization's products and /or services
Act as liaison between customer and TAI; On time and accurate preparation of quotes for new items (or major changes); Lead negotiations and communicate cost and timing to customer for projects; Issue price change notices in a timely manner; Prepare and give customer presentations
Weekly customer visit activity should be 1 – 2 visits with OSR. Time should be spent in office working on customer requests and other duties as assigned
AR’s will solicit and maintain favorable contacts with customers
AR’s will keep company provided cell phones turned on to receive and respond to customer downtime calls after hours (24/7 access); If OSR must report to office after hours they will be compensated according to policy set forth in Employee Handbook; In the event of an emergency or natural disaster, our Business Continuity Plan (BCP) requires 24/7 access to understand and effectively communicate the recovery of our daily operations
Collaborates with a wide variety of functional areas such as engineering, program management, quality, manufacturing, and purchasing to develop and provide product definitions responsive to customer needs and market opportunities; May be required to perform program management duties on an as need basis within the Sales Department depending on the significance of the issue/request
Summarize and propose recommendations to Management concerning new business opportunities and strategies on how to exit/outsource business yielding a negative impact; Coordinate launch activities/timing (minor/major changes) with customer and internal teams at TAI; Develop a method for follow-up to ensure project timing is maintained
Researches and resolves customer problems, recommending modifications to the product line(s) in an effort to expand sales; handles customer problems related to pricing, engineering changes, shipping, etc.; Resolves any discrepancies to original contracts and/or agreements
Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion (weekly reports and other reports as assigned)
Monitors sales results and implements appropriate countermeasures to achieve the sales plan
Will gather and provide data for the department's sales forecast and business plan
Coordinates development of sales objectives, strategies, advertising, and promotional programs (if applicable)
Other duties and projects as needed
Qualification
Required
Typically, a Bachelor's degree with preferred majors on Supply Chain Management or Business management
3 – 6 years of work experience
MRO and/or industrial sales experience is highly desirable
Experience in supply chain management and familiarity in coordinating activities with warehouses and logistics service providers
Technical sales experience or a strong technical aptitude is required
Provide a high level of customer service
Must have basic knowledge of Microsoft Office: Word, Outlook, & PowerPoint
Intermediate to advanced knowledge of Excel including formulas, pivot tables, VLOOKUP, etc
Preferred
Experience with Japanese customers is preferred but not required
Benefits
Competitive Salary with Bonus Opportunities
Paid Time Off
Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
Flexible Spending and Health Savings Accounts
14 Paid Company Holidays
401(k) with Company Contribution
Educational Tuition Reimbursement
Company
Urban League of Lexington - Fayette County
The Urban League of Lexington - Fayette County is a nonprofit organization that assists African American and disadvantaged citizens in the achievement of social and economic equality.
2-10 employees
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Charter Communications
2024-09-20Grant
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