Apply on Employer Site

Peraton · 1 month ago

Cloud Reliability & Support Engineer

US-VA-Chantilly

Full-time

Onsite

Senior Level

$135K/yr - $216K/yr

6+ years exp

Peraton is a next-generation national security company that drives missions of consequence spanning the globe. They are seeking a Cloud Reliability & Support Engineer to provide expert Level 3 Anomaly Resolution and operational excellence for their Department of Defense customer, focusing on troubleshooting and ensuring the stability of cloud applications.

Information TechnologyRobotics

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Serve as the primary technical resource for complex, escalated incidents that are contained within the tenant's RHOSP project/resources

Expertly troubleshoot issues on tenant RHEL instances, including kernel panics, package conflicts, file system errors, and performance degradation (CPU, memory, I/O)

Diagnose issues related to the tenant's consumption of OpenStack services (e.g., Nova instance failures, Neutron port issues, Cinder volume attachment problems)

Utilize monitoring tools to perform deep-dive analysis and isolate the root cause of service disruptions within the OpenStack data plane

Own the technical execution and documentation of RCAs, focusing on issues rooted in RHEL/RHOSP misconfiguration or resource limitations

Maintain partnership with Red Hat vendor to stay up to date with the latest advancements in Red Hat products and industry best practices to maintain effective and innovative infrastructures

Qualification

RHEL administrationRed Hat OpenStackCloud operationsSystem diagnosticsScripting languagesContainer technologiesNetworking knowledgeLog analysisAnalytical thinkingCommunication skillsOrganizational skills

Required

This position requires the candidate to possess a minimum of Top-Secret clearance with the ability to obtain TS/SCI. The candidate must maintain the clearance

Associates degree and 10+ years of experience in a systems engineering related field; OR bachelor's degree in computer science, computer engineering, or related field and 8+ years of experience in a systems engineering related field; or a master's degree in computer science, cloud computing, or related field and 6+ years of experience in a systems engineering related field. Additional four (4) years of relevant experience will be considered in lieu of a degree

Meet DoD 8140 foundational requirements for a System Developer with a proficiency of advanced

4+ years of hands-on experience in a cloud operations, system reliability engineer (SRE), or highly technical Level-3 support role within a Linux/Private Cloud environment

Deep-level expertise with RHEL/CentOS administration, networking, and system diagnostics

Strong understanding of Red Hat OpenStack service interaction (Nova, Neutron)

Proficiency with key observability tools and log analysis on Linux systems (e.g., systemd-journald, specialized OpenStack logs)

Expert skill in diagnosing resource contention and failure patterns in distributed systems on a Linux operating system

Proficiency in Linux systems administration, cloud computing, and virtualization, with a strong understanding of both public and private cloud environments

Strong communication and organizational skills in coordination with customers / tenants