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Ridgeline · 1 month ago

Senior Engineering Manager, Engineering Operations

Reno, NV

Full-time

Onsite

Senior Level, Lead/Staff

$200K/yr - $235K/yr

10+ years exp

Ridgeline is an industry cloud platform for investment management, seeking a Senior Engineering Manager for Engineering Operations. This role involves leading a team to enhance observability, incident response, and financial telemetry, while driving operational excellence through AI tools and strategic initiatives.

Artificial Intelligence (AI)Information TechnologySoftware

No H1B

Responsibilities

Lead and evolve Ridgeline’s observability and telemetry ecosystem to ensure critical metrics are trustworthy, actionable, and widely adopted

Define and execute the company-wide incident management strategy, enabling rapid response and continuous learning

Drive cost optimization and forecasting by scaling our FinOps practice with integrated usage and financial telemetry

Collaborate with Site Reliability Engineering (SRE) to create cross-system observability standards and ensure consistency in logs, metrics, tracing, and cost data

Build a unified metrics platform that combines operational, financial, and organizational performance data for real-time executive decision-making

Identify, automate, and eliminate high-frequency operational tasks using AI, reducing toil and increasing focus on continuous improvement

Define, track, and communicate KPIs for system reliability, operational efficiency, and infrastructure cost-effectiveness

Mentor and grow a diverse team of engineers, fostering a culture of ownership, learning, and transparency

Qualification

SRE experienceObservability platformsIncident managementSQL proficiencyData modelingBI toolsFinOps practiceContinuous improvementAI tools familiarityCloud-native infrastructureCollaboration skillsEffective communicationMentorshipCalm under pressure