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NewGen Administrative Services · 3 hours ago

Benefits Coordinator (Benefits Administration)

LA Metro Area

Full-time

Onsite

Entry, Mid Level

$28/hr - $35/hr

2+ years exp

NewGen Administrative Services is looking for a Benefits Specialist to join their team. The role involves resolving employee inquiries regarding benefits, assisting with open enrollment, and maintaining benefit records while ensuring excellent customer service and confidentiality.

Hospital & Health Care

Responsibilities

Resolves employee questions and problems by interpreting benefit policies and procedures and coordinating with Benefits Manager, Benefits Advocates, brokers, or other external sources

Assist with open enrollment and answer any questions regarding benefits

Clearly and accurately articulate benefit-related information both verbally and in written form to employees

Liaison between benefit carriers and employees

Assists with planning, implementation, and administration of benefits programs

Collaborates on preparation and distribution of written and verbal information to inform employees of benefits programs, such as insurance and retirement plans, paid time off, and special employer-sponsored activities

Maintain confidentiality of sensitive and confidential employee information

Maintained employee information in the system and complete updates as needed

Work with TPA’s and other vendors on benefit data and administration – as needed by contracts

Maintains benefits records and documents necessary for implementing benefits coverage, including periodic audits of data and coverage

Act as a liaison for employee claims, issues and provide resolution. Coordinate enrollment, maintenance, follow up and reporting on: Short-Term Disability, Long-Term Disability, and Worker’s Compensation

Assists in the preparation of employee benefits booklets and other employee benefits communications

Maintains benefit records by developing recordkeeping systems; initiating new-hire benefits; recording and tracking changes

Expedites delivery of benefits by establishing and maintaining working relationships with benefit providers

Reconciles benefits accounts and approve billing statements

Adhoc projects

Qualification

Benefits AdministrationHRIS SystemsMS Office ProficiencyCorporate Health ProgramsRetirement Plans ExperienceProcess ImprovementRegulationsCommunicationDetail OrientedSelf-Starter

Required

Associate's Degree in Human Resources, Business Administration, Economics, or related field

2+ years' experience with Corporate Health and Welfare benefit programs

Demonstrated proficiency in MS Office products (Word, Excel, and PowerPoint)

Demonstrated proficiency in HRIS systems

Excellent written and verbal communications skills - ability to interface with all levels of the organization

Highly organized, detail oriented, and goal oriented

Self-starter able to work in a fast-paced environment with changing priorities. Ability to multi-task and be proactive in a fast-paced environment with frequently changing priorities, deadlines, and workloads

Preferred

Experience with retirement plans including 401k (multiple employer plan) and non-qualified deferred compensation plans

Experience reconciling benefit deductions and billings with employee deductions and contributions; including set up and configuration of HRIS systems

Dedication to continuous process improvement utilizing automation and ERP systems

Successful record of building and improving operational processes and procedures, ability to drive program efficiency and high levels of customer satisfaction

Knowledge of benefit contract language and all pertinent federal and state regulations, filing and compliance requirements both adopted and pending affecting employee benefit programs, including ERISA, COBRA, FMLA, ADA, Medicare, and Social Security and DOL requirements as it related to benefits administration