TP · 1 month ago
Italian-Speaking Customer Expert for Courier & Logistics Services - Relocation Package to Greece
European Union
Full-time
Onsite
New Grad, Entry LevelTP is a global leader in logistics and shipping solutions, seeking Customer Experts to join their team in Greece. The role involves handling customer inquiries, providing technical support, and maintaining high levels of customer satisfaction.
CRMCustomer ServiceOutsourcingTechnical Support
Responsibilities
Handle inbound calls and digital interactions (email, back-office tasks) with professionalism and empathy
Assist customers with package pickup and delivery requests, shipment tracking, claims processing, billing inquiries, and account setup
Provide technical support for logistics systems and respond to general service questions
Resolve customer complaints and escalate complex issues following documented procedures
Maintain high levels of ownership, efficiency, and customer satisfaction in every interaction
Receive ongoing training to stay up-to-date with procedures, tools, and service standards
Qualification
Required
Excellent Italian language skills (spoken and written)
Very good English language skills
Strong communication and problem-solving skills
Familiarity with digital tools and multitasking across systems
Preferred
Previous experience in customer service or logistics support is a plus
Benefits
Relocation support: Flights, accommodation & housing assistance—all at no cost to you
Referral Program : Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work –Certified Company that fosters diversity
Company
TP is a global digital business services company.
Founded in 2018
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.03B2025-01-15Post Ipo Debt· $514.85M
2023-11-16Post Ipo Debt· $1.52B
2007-01-18IPO
Leadership Team
Daniel Julien
Chairman and CEO
Miranda Collard
Chief Executive Officer- Americas | ExCom | Founder & Chair of TP Women | Board Member |
Recent News
2025-12-03
2025-11-25
Company data provided by crunchbase