James Madison University · 1 month ago
JMU Athletics Ticket Office Student Assistant - IE
Harrisonburg, VA
Full-time
Onsite
New Grad
$12.41/hr - $12.41/hrJames Madison University is a selective public institution located in Virginia's Shenandoah Valley, known for its commitment to an outstanding education. The JMU Athletics Ticket Office is seeking motivated student assistants to provide exceptional customer service, process ticket sales, and assist with game day operations.
AssociationNon Profit
No H1B
Responsibilities
Provide excellent customer service to patrons in person, on the phone, and via email
Process phone and window sales as well as game day event sales
End-of-day balancing of cash drawer, settlement, and reconciliation as they apply
Perform tasks in an efficient and timely manner
Stay informed and up-to-date on all policies, games, and events
Facilitate pass gate operations, including player pass, complimentary admission, visiting team, will-call, etc., as they apply
Assist with crowd control, ticket seller support, and general operation as needed
Must be available to work ticketed events (including most home football games), as needed
Other duties as assigned
Qualification
Required
Be a current, enrolled student at James Madison University
Candidates must be highly motivated, energetic, and be able to manage a work schedule that includes night and weekend work
Must possess strong customer service skills
Adherence to all applicable NCAA, conference, and institutional rules and regulations is required
Preferred
Prior cash handling and credit card handling experience is a plus
Company
James Madison University
James Madison University offers programs on the bachelor's, master's and doctoral levels with its primary emphasis on the undergraduate student.
Founded in 1908Harrisonburg, Virginia, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Johnny Ginnity, SES, FACHE
University Lecturer--CEO
Caroline Shelly
Co-founder and President of SMAD Club
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