Member Services Associate- Scottsdale, AZ (January 2026) jobs in United States
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PURE Insurance ยท 1 month ago

Member Services Associate- Scottsdale, AZ (January 2026)

PURE Insurance is a member-owned reciprocal exchange focused on serving its members. The Member Services Associate serves as the initial point of contact for members, responding to inquiries and providing support for billing, policy changes, and more.

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Culture & Values

Responsibilities

Quickly respond to member inquiries via phone, email text and live chat, making it easy for them to work with us
Provide support for billing inquiries, policy changes, renewal inquiries, and our online portal with ease and accuracy

Qualification

Customer serviceProblem solvingCommunicationMulti-taskingCritical thinking

Required

Ability to quickly respond to member inquiries via phone, email, text, and live chat
Support for billing inquiries, policy changes, renewal inquiries, and online portal with ease and accuracy
Comfortable using multiple applications to complete tasks
Critical and creative thinking skills to solve problems
Previous experience in a hotel, restaurant, school, or retail store

Benefits

$500 Exceptional Performance bonus that has no cap on the number of winners
Commuter Support: $100 per month to those who commute into a PURE office three days or more a week

Company

PURE Insurance

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PURE Insurance is a specialist group of companies serving the personal insurance needs of financially successful families.

Funding

Current Stage
Late Stage
Total Funding
unknown
2019-10-03Acquired

Leadership Team

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Martin Hartley
Chief Operating Officer
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Katie Krum
SVP, Chief Marketing Officer
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Company data provided by crunchbase