AmTrust Financial Services, Inc. · 2 weeks ago
Director, Professional Liability Claims
United States
Full-time
Remote
Senior Level, Lead/Staff
$115K/yr - $160K/yr
10+ years expAmTrust Financial Services is currently seeking a Director to oversee a team of Professional Liability claim specialists. This role involves supervising adjusters, managing claims, and ensuring compliance with quality and regulatory standards.
FinanceFinancial ServicesInsurance
Hiring Manager
Briana Liebhardt
Responsibilities
Ensures new claims are assigned to unit members based on complexity and skill level of staff
Oversees the handling of all aspects of the claims assigned to the unit including reserving, communication, documentation, litigation management, evaluation, negotiation and settlement
Ensures all claims eligible or ineligible for payment conform to quality, production standards and specifications
Ensures claim processing is consistent with applicable policies, procedures and department guidelines
Supervises maintenance of all claim records
Reviews issues adjusters are unable to resolve and prepares formal response to consumer complaints
Analyzes and approves insurance claim payments
Provides file authority as appropriate to staff members
Completes regular quality audits of staff’s work, records results and counsels staff to bring work to or above standards
Prepares regular periodic reports and monitors system reports to ensure adherence to corporate and regulatory standards
Completes special projects as assigned
Establishes and executes controls to assure that the quality of the work meets or exceeds standards
Reviews and analyzes processes, procedures and workflows to identify opportunities for process improvement and efficiency
May recruit, hire and recommend or initiate promotions, transfers and disciplinary action
Manages personnel administration including employee evaluations and salary administration
Participate in the specialized training and handling of complex claim matters and projects requiring advanced claim knowledge and experience
Manages the development and training of subordinates, including monitoring and relaying information to the staff regarding changes in coverage and laws
Qualification
Required
10+ years of experience with lawyers professional liability claims
Previous management experience
Thorough understanding of laws, principles of coverage, liability and insurance industry in general
Analytical and human relations skills are critical
Leadership skills; ability to plan, organize, delegate and develop staff
Effective communication skills; ability to obtain and deliver information to others orally and in written form
Benefits
Medical & Dental Plans
Life Insurance, including eligible spouses & children
Health Care Flexible Spending
Dependent Care
401k Savings Plans
Paid Time Off
Company
AmTrust Financial Services, Inc.
AmTrust Financial Services, Inc., through its subsidiaries, operates as a multinational property and casualty insurance company.
5001-10000 employees
H1B Sponsorship
AmTrust Financial Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (3)
2022 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-11-13IPO
Leadership Team
D
Daniel Pacicco
Executive Vice President, Chief Financial Officer
Carl Canales
Executive Vice President - North American Field Operations
Recent News
2025-11-07
2025-11-05
Company data provided by crunchbase