Redline Equipment · 1 month ago
Regional Product Support Manager
Litchfield, Michigan, United States
Full-time
Onsite
Senior Level
5+ years expRedline Equipment is an agriculture equipment dealership with 11 locations throughout the Midwest. They are seeking a Regional Product Support Manager to oversee Parts and Service operations, drive departmental performance, and ensure operational excellence across designated locations.
AgricultureFarmingManufacturingOutdoors
Responsibilities
Supervise staff to develop and sustain a high level of employee performance and morale that is highly aligned with our mission and core values
Ensure location training and safety objectives are met
Achieve annual performance targets
Responsible for directing parts and service operations
Align and implement company Policies, Standard Operating Procedures, Bulletins and Campaigns
Create and ensure strategies to improve sales and customer satisfaction
Work closely with all other departments and regions to achieve company objectives
Ensure that customer issues are resolved promptly according to company guidelines
Identify, monitor and recommend needed resources
Timely completion of performance evaluations, salary reviews, interviewing and hiring
Monitor training and identify personnel development needs within assigned locations
Responsible for location financials and management of departmental expenses to remain within budgetary guidelines
Oversee inventory control and maintenance management
Perform other related duties as assigned
Qualification
Required
Minimum of 5 years experience in Parts and Service operations, preferably within a dealership environment
Proven leadership in managing teams and driving departmental performance
High School Diploma/GED required
Strong communication, coaching, and problem-solving abilities
Excellent interpersonal skills
Proficient in Microsoft Word, PowerPoint and Excel
Preferred
Bachelor's degree in Agribusiness, Management or related field preferred
Company
Redline Equipment
Redline Equipment is a group of people with a passion or equipment.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.3M2017-01-20Angel· $0.3M
Leadership Team
Mike Pitts
President and CEO
Recent News
2025-12-17
Company data provided by crunchbase