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Enterprise Bank & Trust · 6 hours ago

Financial Services Representative II

Arnold, MO

Full-time

Onsite

Entry Level

2+ years exp

Enterprise Bank & Trust is a community-focused bank committed to helping businesses succeed and communities thrive. The Financial Services Representative II serves as the bank’s front-line customer service associate, responsible for account origination, handling transactions, and responding to customer inquiries.

BankingFinancial Services

Growth Opportunities

Responsibilities

Serves customers in opening new accounts for commercial and consumer clients. Have knowledge of bank products in order to make recommendations on products and services based on customer needs. Contact new clients for onboarding activities. Assist in consumer loan applications and closings in applicable markets

Performs all teller duties including all client transactions, maintaining and balancing a cash drawer. Have knowledge of the ATM, Vault, Coin & Cash and GL Accounts to be balanced daily. Have knowledge of all dual control procedures

Serves as a team member to accomplish company objectives and lobby and personal goals

Provides outstanding customer service for lobby and phone requests. Research and resolve client problems, acting as the customer liaison between other bank departments. Follow up with the client to assure resolution. Develop and maintain long-term relationships with clients

Actively participates in training programs to maintain and acquire additional job knowledge and skills

Assists in opening and closing the branch, following procedures set by corporate security

Complies with all department and company policies, procedures, audit guidelines, and regulations

Perform other miscellaneous duties as assigned

Qualification

Customer service experienceBank operationsMath skillsSalesforceMicrosoft WordExcelNotary LicenseGoogle SuiteIBSInterpersonal skillsProblem solving skillsTeam-orientedWritten communication skillsOrganizational skillsAttention to detail