Veritas Veterinary Partners ยท 2 months ago
Veterinary Client Services - Front desk - Overnight
1200 Route 9, Woodbridge NJ 07095
Full-time
Onsite
Entry, Mid Level
$17/hr - $22/hr
2+ years expVeritas Veterinary Partners is a premier multispecialty veterinary practice dedicated to providing the highest standards of patient care and client service. They are seeking a Client Experience Representative to serve as the welcoming face of their hospital, ensuring every client interaction is warm and supportive while facilitating smooth processes for check-in and check-out. This role requires adaptability and professionalism in a fast-paced emergency environment.
Health CareVeterinary
No H1B
Responsibilities
Greet clients with professionalism, warmth, and empathy
Actively listen to client concerns, acknowledge their needs, and provide compassionate support
Facilitate smooth check-in and check-out processes
Book appointments with attention to detail and efficiency
Process payments and discuss financial matters with clarity, sensitivity, and respect
Serve as a liaison between clients and clinical staff, ensuring seamless communication
Contribute to a positive, team-focused environment
Qualification
Required
2+ years of high-level customer service experience REQUIRED (veterinary or medical setting preferred)
Demonstrated ability to deliver gold-standard service in a fast-paced environment
Exceptional communication, active listening, and interpersonal skills
Compassionate, client-focused, and solutions-oriented
Professional in appearance, demeanor, and work ethic
Discreet, honest, and committed to confidentiality
Eager to collaborate, learn, and grow within a supportive team
Self-motivated
Preferred
Veterinary or medical setting experience
Additional fluency in other languages
Benefits
Competitive salary based on your level of experience
Health, dental, and vision insurance, with HSA option- some plans paid 100%
Maternity/Paternity leave
Retirement Plan - 401K with employer match
Employee Referral Bonus
Paid Time off
Mental health support with Talkspace
Uniforms provided
Pet discount for medical care
Company
Veritas Veterinary Partners
Veritas Veterinary Partners is a growing family of specialty and emergency pet hospitals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Thomas Scavelli
Founder and Chief Medical Officer
Recent News
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