Apply on Employer Site

HDR · 5 hours ago

Architecture Quality and Records Manager

Raleigh, NC

Full-time

Onsite

Senior Level

6+ years exp

HDR is a company dedicated to creating a welcoming and inclusive environment, and they are seeking a Quality and Records Manager to join their Architecture team. In this role, you will lead the implementation of the Quality Management System (QMS), provide guidance to project managers, and develop local processes to enhance quality culture across the organization.

ArchitectureConsulting

Growth Opportunities

No H1B

U.S. Citizen Only

Hiring Manager

Sean Murphy

Responsibilities

Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office

Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested

Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience

Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office

Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate

Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.)

Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization

Respond to staff questions or issues related to policies and procedures related to the organization's QMS

Identify local opportunities for training and support through monitoring loss trends due to quality related issues

Qualification

Quality Management System (QMS)Quality certificationLeadership skillsConflict resolutionStaff communicationMS ExcelMS WordAdobe PDFPowerPointInvestigative interviewing

Required

Professional Degree required or equivalent years of experience

A minimum of 6 years industry experience with a minimum of 3 years in related quality fields

Applicable quality certification (or ability to obtain)

A firm understanding of QMS fundamentals

Proven skills in the areas of staff communication and engagement

Strong verbal and written communication with investigative interview experience

Strong familiarity with MS Excel, Word, Adobe PDF and PowerPoint

Preferred

Due to client contract requirements, U.S. citizenship is required

Strong commitment to enhancing quality culture among local leadership and staff

Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively

Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble

High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes

Embrace the HDR brand promise and values

Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders and must provide professional and ethical direction for the company and staff

Local candidates are preferred