PACSUN · 2 months ago
Ecommerce Marketplace Manager
PACSUN is a leading lifestyle brand that inspires youth through fashion, music, art, and sport. The Ecommerce Marketplace Manager will oversee and grow marketplace and drop ship operations, manage day-to-day activities, and collaborate with cross-functional teams to drive revenue and optimize workflows.
FashionSports
Responsibilities
Manage marketplace operations across Amazon, TikTok, Meta, and DoorDash, ensuring listings, content, and inventory are accurate and up to date
Execute pricing updates and promotional campaigns across platforms, aligned with broader eCommerce profitability goals
Monitor marketplace KPIs and support reporting on sales, conversion, and customer behavior trends
Coordinate TikTok LIVE sessions in partnership with Buying and Marketing teams
Manage aspects of our TikTok creator and affiliate program, supported by a direct report—setting product targets, supporting outreach, and tracking content delivery
Ensure compliance with platform policies, SLAs, and brand standards
Oversee day-to-day drop ship operations with support from a direct report
Ensure proper onboarding of new vendors and accuracy in product data, shipping, and compliance
Monitor key metrics like ship times, cancellations, and returns, in collaboration with the Supply Chain team
Manage and mentor two direct reports
Set clear goals, workflows, and expectations for each team member
Support skill development and career growth through regular coaching and feedback
Foster collaboration across eCommerce, Buying, Marketing, IT, and Operations
Qualification
Required
4+ years of experience in eCommerce, including experience in marketplace channels (Amazon FBA, TikTok, Meta, DoorDash, etc.)
2+ years of experience managing and/or mentoring team members or cross-functional projects
Highly organized and detail-oriented, with the ability to manage multiple workstreams
Familiarity with feed management tools like Feedonomics, ChannelAdvisor, or CommerceHub
Strong communicator with the ability to work effectively across teams
A curiosity-driven mindset—you look for ways to improve and streamline processes
Occasional weekend availability during peak periods (e.g., Black Friday/Cyber Monday)
Benefits
Dog friendly office environment
On-site Cafe
On-site Gym
$1,000 referral incentive program
Generous associate discount of 30-50% off merchandise online and in-stores
Competitive long term and short-term incentive program
Immediate 100% vested 401K contributions and employer match
Calm Premium access for all employees
Employee perks throughout the year
Company
PACSUN
Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art, and sport. Co-created in Los Angeles.
H1B Sponsorship
PACSUN has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2016-09-07Acquired
Recent News
Digital Commerce 360
2026-01-17
Morningstar.com
2026-01-11
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