CPL · 3 hours ago
Director of Operations
Columbia, SC
Full-time
Hybrid
Director/Executive
$164K/yr - $197K/yr
10+ years expCPL is a dynamic company seeking a Director of Operations to lead operational strategies and enhance firm-wide efficiencies. The role involves collaborating with senior leadership, optimizing resources, and driving growth initiatives across multiple offices in the A/E industry.
Architecture
Responsibilities
Operational Leadership: Partner with the COO to develop and implement operational strategies, business processes, and systems that support firm-wide goals
Enterprise Level Communication: Ensure cross-practice and functional collaboration and communication is supported and enabled to drive efficiency, consistency, and business culture
Resource Management: Oversee workload balancing, staffing models, and utilization across disciplines to ensure efficient project delivery
Process Standardization and Workflow- Identify workflows and processes that require SOP's and/or workflow improvement, provide and integrate SOP's and workflows firmwide to eliminate waste and disorganization
Process Improvement: Drive continuous improvement initiatives, standardizing workflows and tools to optimize efficiency, quality, and profitability
Financial & Project: Collaborate with Finance and Project Management leaders to monitor budgets, schedules, and operational KPIs
Firmwide Integration: Ensure consistent alignment of operational practices across offices and disciplines, fostering collaboration and knowledge-sharing
Talent & Culture: Partner with HR to support talent acquisition, employee development, succession planning, and a culture of accountability and excellence
Technology & Innovation: Drive the adoption and use of technology platforms (e.g., project management, ERP, CRM, BIM tools, Mosaic) to improve operations, monitor adoption
Client Service Support: Ensure operational practices enhance the client experience by improving responsiveness, consistency, and delivery quality
Qualification
Required
Bachelor's degree in Business Administration, Architecture, Engineering, Construction Management, or related field with an AE experience desirable
10+ years of progressive operational leadership experience, ideally within an A/E/C or professional services environment
Strong knowledge of project-based business operations, resource planning, and financial management
Proven experience leading cross-functional teams and managing multi-office operations
Exceptional problem-solving, organizational, and decision-making skills
Strong communication and interpersonal skills with the ability to influence at all levels of the organization
Demonstrated ability to balance strategic thinking with hands-on operational execution
Benefits
Healthcare for you and your family: Medical, Dental & Vision insurance. Single HDHP Medical plan with 100% paid premium.
Health Savings Account (HSA) with employer match.
Medical and Dependent Care Flexible Spending Accounts.
Long-Term Disability Insurance Company/team member premium sharing.
FREE Life Insurance and AD+D Insurance + Voluntary Life Insurance for you and your family.
FREE Short-Term and Long-Term Disability Insurance.
PTO + Sick Time + 8 Holidays a year.
Retirement Savings Plan - Contribution from CPL to grow your retirement funds.
Tuition Assistance: You may be eligible for continuing education assistance.
Student Loan Assistance Program: CPL will contribute up to a maximum of $100 a month for 5 years ($6,000 total) towards student loan debt.
Internal Mobility & Career Advancement.
Licensure Assistance.
Company
CPL
CPL has grown into a multi-disciplined team of experts who co-create inspiring designs with partners in the community.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Connor Galton
Building Systems Design Engineer I
Recent News
Rochester Business Journal
2025-09-27
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2023-10-31
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