RadNet · 2 weeks ago
Credit Balance Coordinator
Fairport, NY
Full-time
Hybrid
New Grad, Entry LevelRadNet is a leading provider in radiology, committed to delivering quality patient care. The Credit Balance Coordinator is responsible for assessing credit balances on patient accounts and ensuring timely refunds, while maintaining accuracy and compliance with relevant regulations.
Health CareHealth DiagnosticsHospitalMedical
Responsibilities
Evaluating credit balances on patient accounts and ensuring that refunds are issued to the appropriate payer/patient in a timely and accurate manner
Must maintain a percentage of credit balances for each client under 3% by the end of each month
Handle credit balance functions including analyzing the patient accounts for posting errors along with searching for other open balance accounts before considering refunding the payer/patient
Ensure the account has been identified and noted accurately, clearly and concise
Responsible for monitoring and tracking of the blank checks for the respective clients along with the weekly processing of the refunds
Responsible to maintain all check registers and voided check logs for finance to review on a weekly basis
Ability to process high volume of transactions on a daily basis while corresponding with Customer Service and prioritizing patient requests
Other duties as assigned
Qualification
Required
Ability to accurately & efficiently work in a fast-paced environment with a high volume of charges
Strong attention to detail, excellent organizational skills, and the ability to multi-task
Analytical & problem-solving skills
Type & 10-key
Excellent written and verbal communication skills with the ability to verbally communicate thoughts clearly, to read, to write and file accurately
Must be able to maintain professional judgment
Dependable and energetic
Proficient computer skills in Microsoft Outlook, Word and Excel
A high school diploma (some college preferred), and the ability to work with individuals at every level in the organization
Excellent interpersonal communication skills
Experience working in a professional and confidential environment
Ability to excel with change and respond appropriately even in challenging situations
Preferred
Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors
Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance
Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA
Follows OSHA regulations, RadNet and site protocols, policies and procedures
Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times
Company
RadNet
RadNet provides diagnostic imaging services through a network of 400 owned and operated outpatient imaging centers.
Founded in 1981
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.71BKey Investors
Barclays
2025-06-11Post Ipo Debt· $100M
2024-04-11Post Ipo Debt· $1.16B
2024-03-07Post Ipo Equity· $230.2M
Leadership Team
Norman Hames
President & CEO, Western Operations
Stephen Forthuber
President & CEO - Eastern Operations
Recent News
2026-01-08
2026-01-08
2026-01-07
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