Westfield Insurance · 11 hours ago
Small Business State Product Manager
Westfield Center, OH
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expWestfield Insurance is a global leader in property and casualty insurance, and they are seeking a Small Business State Product Manager. The role involves owning the P&L for assigned states, developing localized product strategies, and leading product lifecycle management while ensuring compliance with state regulations.
Insurance
Responsibilities
State P&L Ownership & Accountability – Own the premium growth, profitability (combined ratio, underwriting margin, retention), share and overall P&L for your assigned product lines in the state(s). You report results, drive corrective actions and ensure sustainable performance
Localized Product Strategy – Develop and execute a multi-year state-specific product strategy that reflects local market dynamics (consumer segments, competitive landscape, regulatory conditions, distribution partner behaviour) while aligning to the enterprise’s strategic framework
Product Development & Launch Leadership – Lead the end-to-end lifecycle of new or enhanced products for your state: from market/agent research, visioning, pricing, underwriting rules & guidelines, forms, regulatory filings, systems implementation, agent training and rollout
Distribution & Agent Engagement – Act as the critical connection between product strategy and the field. Understand local agent and broker needs, feedback and behaviors; ensure product features, training, marketing support and systems are tuned to how distribution works in your state
Regulatory & Compliance Alignment – Ensure all product changes (rates, rules, forms, endorsements) are fully compliant with state regulatory requirements and aligned with licensing, market conduct and product-governance expectations
Performance Monitoring & Optimization – Track key KPIs (new business production, retention, loss ratio, expenses, profitability) at the state level; identify root causes of variance, propose and implement improvements
Market Insight & Competitive Differentiation – Conduct state-specific market and competitive research and use those insights to design differentiated products and distribution approaches
Operational Excellence & Systems/Process Leadership – Collaborate with IT, product operations, systems teams to ensure product rules/rating/administration platforms support efficient launch and servicing. Provide direction on process redesign, system enhancements, rule-changes and controls for your state
Agile & Cross-functional Delivery – Work in an agile environment to break down complex product initiatives into actionable deliverables, lead cross-functional teams, manage trade-offs between speed, quality and business value — ensuring product features deliver measurable business results
Stakeholder Leadership & Communication – Serve as the primary product owner for your state, influencing senior leadership, distribution/agency partners, underwriting/actuarial/claims stakeholders and external partners. Clearly articulate product vision, business case, trade-offs, and state-execution plans
Innovation & Growth Mindset – Identify and pursue new opportunities that align with the state’s market environment and deliver incremental growth or competitive advantage
Qualification
Required
10+ years of experience in Insurance Product Management or a related field
Bachelor's degree in business or any relevant field and/or commensurate experience
Master's degree in management or technical field is preferred
Certified Product Manager (CPM) (Preferred)
Chartered Property Casualty Underwriter (CPCU) (Preferred)
Collaborates
Communicates Effectively
Customer Focus
Decision Quality
Nimble Learning
Builds Effective Teams
Business Insight
Develops Talent
Directs Work
Ensures Accountability
Manages Complexity
Drives Vision and Purpose
Strategic Mindset
Insurance Product Management
Product Roadmap
Product Strategy
Product Requirement Analysis
Market Research
Quality Assurance
Agile Project Management
Enterprise Application Software
Technology Solutions
Insurance Operations
Preferred
Master's degree in management or technical field is preferred
Certified Product Manager (CPM) (Preferred)
Chartered Property Casualty Underwriter (CPCU) (Preferred)
Company
Westfield Insurance
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Joe Kohmann
Chief Financial Officer & Treasurer
Amy Larsh
Executive Assistant to the President, CEO & Board Chair
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